Supervisors and Managers

Leadership Skills for Supervisors takes a unique perspective on the hot topic of management skills. We've designed a one-day course that teaches participants the essential skills of leadership: communication, coaching, and managing conflict. Perfect for those who are new to a supervisor role, Leadership Skills for Supervisors provides lessons in prioritizing, planning and managing time; identifying your primary leadership style; determining ways to meet the needs of employees; and exploring ways to solve problems. Like all Velsoft training materials, when you purchase this leadership course you?ll receive everything you need to deliver an exciting program. Pre-assignment? Check! Instructor's guide? Check! PowerPoint slides? Check! Student manual? Check! We even offer this course as eLearning.

The ABCs of Supervising Others is a two-day workshop designed for new and aspiring supervisors. This courseware has been designed to provide these professionals with the skills necessary to overcome many of the problems encountered as a supervisor, and will ultimately propel them into strong leadership roles! Through a highly interactive program, participants will learn about the role and responsibilities of their new position, while developing or enhancing skills such as listening, communication, conflict resolution, and providing feedback. They will also work through challenges that include hostility, complaints, and keeping employees motivated. This courseware package will download immediately, and includes customizable training materials: a pre-assignment, pre and post-assessments, detailed activities, pre-formatted slides, and more!

This courseware package is designed for teaching the essential Human Resources tasks and scope of responsibilities for people who are new to a management role. Human Resources Training: Training HR for the Non HR Manager covers'the following topics:

• The basics of HR Management, including orientation, compensation, and benefits
• Understanding job analysis
• Planning training
• Legally defensible terminations, and more.

All Velsoft training materials are fully customizable. Trainers can add, edit, or remove pieces to match the pace of the audience, and insert their own logo to make the training their own. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

Professional Supervisor Skills is a three-day intensive program ideal for newly promoted or aspiring supervisors who are motivated to succeed and excel in their new role. Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation. They will also develop skills on providing useful feedback and empowering their team to grow and flourish. This training course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance, then welcome them to your class with a student guide and pre-assessment. Upon completion of the workshop, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalized follow-up, to help them assess their progress. As always, Velsoft training materials are completely customizable, based on the needs of both trainers and their students. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more. Try a free sample today!

There's a great deal more to delegating than simply passing extra work off to others. This one-day training course teaches supervisors and managers the skills they need to effectively delegate and ultimately, accomplish more. Delegation: The Art of Delegating Effectively addresses the many facets of this subject, including when to delegate and to whom, the process of assigning work to others, and techniques used to overcome problems. Participants will learn valuable skills, including:

• Clearly identifying how delegation fits into their job and how it can make them more successful
• Identifying different ways of delegating tasks
• Giving better instructions for better delegation results
• Monitoring results
• Giving effective feedback

Velsoft training materials are brandable and completely customizable. Trainers can easily add their own logo or edit the courseware content to match their training needs, allowing them to enter the classroom with confidence. These positive results equal a great return on your investment!

This intensive, three-day advanced skills course -- Trainers of Team Building: Developing High Performance Teams? - will empower workplace leaders to take their teams to the next level. Learners will really get to know their teams, define different team types, improve teamwork by thoroughly understanding and applying the characteristics of effective teams, and much more. The result will be a leader who employs practical, tested techniques that develop trust and rapport, who is able to push their team forward, beyond average engagement levels and into superior performance results. We have included advanced sessions on dealing with conflict, and understanding how action planning and analysis will help teams to achieve better results. Trainers will benefit from a content-rich training package, including a detailed instructor guide, student workbook, step-by-step activities, and pre-formatted slides. These training materials can be customized in just as much time as it takes to make changes to any Word or PowerPoint document, whether you want to enhance training by creating case studies specific to a particular group, or grow your own brand. Give us a call, or purchase now, and start training tomorrow!

Inventory Management training course materials are designed for trainers working with warehouse or stockroom managers who are responsible for what comes in and goes out of the company. They must understand how to lead an efficiently operated and cost-effective process, with the right amount of products available. Courseware will teach warehouse or stockroom leaders the following: terms related to warehouse management; goals, objectives, and measurements in inventory management; using aspects of the inventory cycle; how to improve inventory accuracy. Our customizable training materials make it easy for trainers to add, remove or edit content to match their training needs and audience. This one-time purchase of this courseware offers an impressive return on investment.

Trainers can use Project Management Fundamentals as a basic introduction for administrators or supervisors who may be asked to take on project tasks as part of their regular work. This one day training courseware program is intended to familiarize participants with common project management terms, identify the benefits of projects, teach the concepts of project life cycles, prioritizing and setting goals, use some basic, simple planning tools, and explore charters and statements of work. This fundamentals course includes the entire suite of training materials that is standard of all Velsoft products, including the highly detailed instructor guide, student workbook, a pre-assignment, assessments, personal action plan, supplementary reading list, and pre-formatted slides. All courseware components are easily customizable, and the courseware is a great introduction for learners who may want to take the three day Project Management Training: Understanding Project Management next.

For participants who already know about project life cycles, goal setting, creating a vision, and statement of work, this one-day Intermediate Project Management courseware program will be ideal for further skill development. At this level, participants learn to approach projects at a deeper level, and to function within a project team. Topics include: iidentifying a project's tasks and resources; prioritizing with the Work Breakdown Structure; using tools such as Gantt charts, PERT diagrams, and network diagrams; identifying and manage risk, change process; and more. Velsoft's training course materials make training as easy as possible, by including everything a trainer needs to deliver a fully rounded experience - from detailed activities to an extensive instructor's guide. All courseware training materials can be customized to the needs of learners, and to reflect the trainer's brand. It doesn't get much easier than this: Click, download, print on demand, and teach!

Advanced Project Management trainers provide participants with the critical final tools, skills and techniques that project members and emerging project managers need. Participants should already have a thorough understanding of project management, including topics such as preparing a statement of work, setting project goals, scheduling, budgeting, managing project risks, and executing a project, which can be found in Velsoft's Project Management Fundamentals and Intermediate Project Management training courses. Participants who have completed the three-day intensive Project Management Training course to further develop their skills do not need Advanced Project Management, except as a refresher. This one-day courseware workshop will help you teach participants how to: think critically when choosing a project team; make the best of an assigned project team; help teams move through various stages to become a high-functioning unit; maximize productivity at team meetings; reward and motivate a team; develop and execute a communication plan; communicate with sponsors and executives more effectively; identify strategies for working with team members who cause problems. Customizing this courseware to include projects that participants are working through in their real jobs will open a bevy of skill development opportunities that might not have been available otherwise. You can also add your logo, brand the package, and select the sessions that are most relevant to your students. Training materials include a comprehensive instructor's guide, student workbook, pre-formatted slides, assessments, a quick reference guide, and more.

This course is a comprehensive three-day program in Project Management Training: Understanding Project Management, enabling those who are new to project management to develop an excellent understanding of methods, processes, and the benefits of using a project management approach. This workshop does not provide international certification, but it does provide supervisors and administrative staff with the following skills:

• The fundamentals of completing projects on time and on budget
• How to improve idea presentations
• Techniques and tools for planning and tracking a project
• Exploration and practice in project management techniques
• How to use applications for PERT diagrams, Gantt charts, network diagrams, and flowcharts
• Essentials for communication, teams in project environments, and more

This course incorporates learning from our individual single-day courses in Project Management (PM Fundamentals, Intermediate PM, and Advanced PM). Participants who have completed the three individual day courses will not need to take this three-day course, except as a refresher. This comprehensive program gets participants engaged with the pre-assignment and keeps their interest through engaging activities, assessments, recommendations for further learning, and more. Trainers can customize their presentations easily, whether making changes to the instructor guide, student workbook, pre-formatted slides, or any component they choose.

Managers and business owners know that risk management can reduce the negative impact of crises, and provides measurable benefits and cost savings. Corporate trainers looking to focus on the area of Risk Management are poised to deliver insightful training with this one day program. Our courseware offers a risk management framework that is flexible and works with any organization. It can be applied to a single project, a department, or an enterprise-wide risk management program.With this course, you'll lead participants in learning about:

• What risk and risk management are
• Establishing a risk management context
• A framework for risk management activities
• Designing and completing a basic risk assessment
• Determining appropriate response and action plan for risk response
• Reporting, monitoring, and evaluation

Trainers have access to fully customizable training material components to deliver this course professionally and with credibility. Your courseware training materials include an instructor's guide, student workbook, pre-assignment, assessments, pre-formatted slides, reference materials, and more.

Sitting through a long meeting where participants get side-tracked and issues don't get resolved isn't a good use of anyone's time. With Meeting Management: The Art of Making Meetings Work, learn how to get results from a meeting, whether that involves solving problems, brainstorming, or sharing information. Topics covered include: the basics for effective meetings; keys to productivity; the functions of a meeting leader; how to develop and practice techniques for handling counterproductive behaviors. Velsoft's Meeting Management training materials are completely customizable, print-on-demand, and brandable. Trainers can add to and edit the materials or remove courseware content to meet their training objectives, along with adding their own logo, and printing what they need for each training session.

This one-day workshop on Tough Topics: Talking to Employees About Personal Hygiene helps trainers deliver the very best information to managers to help them deal with hygiene and appearance awareness issues. Office and workplace managers may be accustomed to dealing with employees who are late or miss deadlines, or staff members who cannot get along, but talking to an employee about their appearance and hygiene can be daunting. In this comprehensive training course, we've created a framework for having those tough conversations, as well as some guidelines for customizing that framework for your organization. Then, we'll look at some common tough conversations that present themselves, including body odor, flatulence, poor clothing or hair decisions, and bad breath. At the end of the workshop participants will have a chance to role play a tough situation, and they'll walk away well prepared for any kind of challenging conversation. As with all of Velsoft's soft skills courseware, you have access to a complete suite of training materials to support you in delivering presentations on this tough topic! An instructor guide, student workbook, quick reference material, and more are at your fingertips.

Conference and Event Management is not easily mastered, and it takes plenty of creativity to design an event that is memorable and meaningful. It also takes careful attention to detail, adaptability, effective delegating, and a lot of work. While this two-day training course is specifically for corporate event planning, the elements here can also be applied to more personal event planning, such as anniversaries, birthday gatherings, weddings, etc. Learning objectives for this training course include: planning a complete corporate event, including an agenda, budget, goals, venue, audience, food, and whatever else your client needs; keeping your event on budget; designing an advertising and marketing plan that includes a comprehensive use of media, take-aways, and/or swag bags; determining whether partners, sponsors, and volunteers can help to make your event unforgettable; creating an atmosphere of service that delegates will remember; selecting speakers and a master of ceremonies to add impact to your event; creating a diversity plan; evaluating the process once the event is wrapped up. Our Conference and Event Management training materials package includes everything a trainer needs to coordinate a successful training event! Your one-time courseware purchase provides you with customizable, easy to use materials, and unlimited print on demand and teaching opportunities. Don't delay ? get ready to deliver Conference and Event Management.

Managing Difficult Conversations is courseware designed specifically for supervisors and managers dealing with difficult conversations in the workplace. Students will learn the benefits of positive intent, active listening skills, and asking strategically relevant questions to get to the heart of any conflict or situation. Students will study the processes of framing their conversations, selecting environments beneficial to their conversational goals, and creating safe environments when speaking. These tools will ultimately help learners get to the root of any problem. Velsoft courseware is fully customizable and is feature-packed with all of the tools a trainer needs to deliver a truly impactful learning experience. Included is an instructor's guide complete with detailed course activities, a participant's guide, PowerPoint slides, a handy quick-reference guide, assessments, and a detailed supplementary reading list. Consider offering this course as part of a blended learning approach, to appeal to students who opt to learn from their mobile devices.

This one-day?Giving Effective Feedback training course is designed to help workplace leaders learn how to provide effective and meaningful feedback. Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive.This training course will help participants discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and also how to accept feedback that we are offered ourselves. This workshop will: explain why feedback is essential; apply a framework for providing formal or informal feedback;?illustrate the use of descriptive language in delivering feedback; describe six characteristics of effective feedback; and teach how to provide feedback in real situations. Giving Effective Feedback includes customizable training materials for today's dynamic trainer. The course can be easily delivered as is, or can be tailored with logos, branding, and your own photos easily. Your one-time purchase of this courseware comes with guaranteed ease of use and the ability to print materials on demand, and includes a pre-assignment, assessments, and more.

Employees who feel valued and recognized for the work they do are more motivated, responsible, and productive. This one-day Motivation Training: Motivating your Workforce workshop will help participants create a more dynamic, engaged, and energized workplace as they learn how to motivate employees. Every?employee is motivated by different things, and acknowledging what motivates each person individually is important in strengthening their connection to their employer and workplace -- a connection that will pay off in numerous positive ways. In this course, learn about: what motivation is; common motivational theories and how to apply them; and how to create and maintain a motivational climate. Get started delivering this motivational courseware, today! Our materials are completely customizable, allowing trainers to edit them, adding or removing information to accommodate their learners. They can also print off exactly what they need, and train as much as they want with this?one-time purchase.

Negotiating is about resolving differences. People who can master the process of negotiation find they can save time and money, and develop a higher degree of satisfaction with outcomes at home and at work. Whether working on a project or fulfilling support duties, this workshop will provide a basic comfort level to negotiate in any situation. This interactive workshop includes techniques to promote effective communication and provides techniques for turning face-to-face confrontation into side-by-side problem-solving. In this two-day workshop, participants will learn about the essential elements of negotiation, including preparation, delivery, and techniques to develop their communication skills, with the goal of creating sustainable agreements with others. This soft skills workshop includes an instructor guide, student workbook, activities, pre-assignment, assessments, quick reference guide, and more. You can purchase this courseware as part of a larger bundle, or opt to use it as a standalone course. All training courses can be customized to meet your needs, reflect your brand, and help you to bring effective teaching utility to any classroom.

A survey undertaken by Owl Labs found that during COVID-19, nearly 70 per cent of full-time workers in the United States were working from home. Of those surveyed, they indicated that after the pandemic ends, 92 per cent expect to continue working from home at least one day per week, while 80 per cent anticipate they will work from home at least three days a week. Make sure you're on top of the virtual workplace trend with this one-day Managing the Virtual Workplace training course. These comprehensive, customizable materials cover everything you need to know about developing, managing, and evaluating the virtual workplace. Topics include building a virtual workplace strategy, managing telework, building virtual teams, using technology, leading virtual meetings, and overcoming cultural barriers. This training package includes everything needed to offer your course, including an instructor's guide, student materials, PowerPoint slides, marketing materials... it's all here!

A small marketing budget doesn't mean you can't meet goals and business objectives, but it does require more creative marketing tactics. This workshop will show how to get maximum exposure at minimum cost, with effective, low-cost, and non-cost strategies to improve sales, develop a company's image, and build the bottom line. Topics covered include: a?working definition of marketing; how to recognize trends; strategies for success; the value of trade shows; how to develop a marketing plan; and more. These training course materials are fully customizable, print-on-demand, and available for a one-time purchase, with no hidden fees or renewals. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

Trainers working with project managers and team leaders know how challenging it can be to accurately determine the duration of a project, yet that is exactly what is expected on a regular basis! This two-day?Effective Planning And Scheduling training course will not disclose the secret of creating an accurate schedule, because there isn't one. However, it will provide the factors and fundamental elements that people need to consider and address when creating any type of schedule. Participants should complete the Intermediate Project Management workshop prior to this course, or have equivalent knowledge, in order to capitalize on the best learning experience possible. Confidently teach the essential skills of: estimation and breaking down work; task dependencies; resource scheduling; uncertainty and risk management; communication essentials; creating viable schedules; and more. Effective Planning and Scheduling competencies are essential in so many aspects of work, and we give you all the tools to teach these skills well. It's also easy to buy them: Click, purchase courseware, and download instantly! You can customize these training materials to reflect your brand, the experience and needs of your participants, and have unlimited material printing and training license.

Anyone can be promoted to a management position, but not everyone can lead. This three-day Becoming Management Material course focuses on learning about business leadership, giving new and aspiring leaders all the tools they need to become a manager who leads. Topics include: being an active part of a learning organization; understanding the functions of leaders; applying systems thinking to leadership; practical methods of leadership, including change, performance, and people management; and understanding when to lead and when to manage. Becoming Management Material training courseware allows trainers to deliver the skills new and aspiring managers need. In addition, the courseware purchase allows trainers to customize and brand their program, or to simply go ahead and deliver the material.

Budgets and Managing Money will teach participants how to make informed and intelligent financial decisions. Rather than being omitted from the process, managers who don't have a background in finance can fully participate in budgeting decisions and exercises once they have completed this training course. This two-day course includes lessons on basic financial terminology, budget preparation techniques, and tools such as ratio analysis, good budget decision making skills, and more. Velsoft's customizable training materials for budgeting and managing money are designed to teach employees how to become comfortable using a budget in a business.This one-time courseware purchase will fit perfectly into your budget, too! Once you've purchased the courseware, you can train as much as you like. All Velsoft training materials packages come complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

In the United States, supply chain and logistic activities account for 8.5 per cent of the country's GDP. That translates to $1.33 trillion -- a huge expense for businesses and a huge market for companies that service the supply chain sector. Give your training audience the edge in supply chain management with this two-day?Logistics and Supply Chain Management course. We've designed an interactive, engaging program that covers everything from supply chain basics to cutting-edge trends. Participants will walk away from the course ready to optimize their organization's supply chain and give them a competitive advantage in today's fast-moving marketplace. These supply chain management training materials include everything you need to market, prepare for, and deliver a great course. We also offer this course as eLearning for students on the go.

Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This Managing Across Cultures course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool. At the end of this workshop, participants will be able to:

• Define what culture is and how it shapes the workplace
• Identify how stereotypes shape our perception
• Develop useful cross-cultural attitudes
• Communicate effectively across cultures
• Effectively manage employees from different cultures
• Help teams overcome cross-cultural and virtual barriers
• Promote acceptance and awareness in an organization to help create a multicultural environment

As with all Velsoft SoftSkills courses, this package of customizable training materials includes a detailed instructor's guide, student manual, handouts, a quick reference guide, PowerPoint slides, course outline, and more. This course is also offered as eLearning. Purchase?Managing Across Cultures today!

Conversational leadership provides the space and infrastructure for knowledge sharing to take place; for employees, stakeholders, and the community to be involved in discussing big, important questions; and to generate solutions on which people within the organization can take action. This leadership model shifts thinking from a command-and-control style to a more collaborative approach that focuses on relationship building and communication. The results for a business can be astounding. This one-day workshop teaches about the wisdom inherent in encouraging conversational leadership; how to describe the four I's of conversational leadership; and how to apply the principles of conversational leadership to improve results. Each Velsoft course package comes complete with all the tools needed to deliver a comprehensive training session ? an instructor guide, student manual, quick reference guide, PowerPoint slides, and more. Download a sample of this course today and see how this training package can help bring this powerful tool to your organization and others.

Workplace Health and Safety: The Supervisor's Role and Responsibilities provides an overview of what supervisors need to know about health and safety in their workplace. This course aims to help those who are in charge learn how to safeguard themselves and their employees. It will explore the requirements of due diligence, the rights of workers, supervisor and worker health and safety requirements, employee competency, and the role of health and safety committees. The course will also look at supervisors' roles in hazard identification and control, accident reporting and investigation and the importance of communicating health and safety information.

Women have a long-standing history in the workforce, in all roles from front-line worker to visionary founder, influential behind-the-scenes patron to front-and-center CEO. As women, however, what are the influences, barriers and benefits to leadership? Do women use or acknowledge their strengths and skills? Women Leadership: Owning Your Strengths and Skills?explores the history of women in the workforce and offers personal opportunities for exploration, identification, and development of leadership strengths and skills. The nine sessions in this one-day course contain activities that build upon the lessons. Some of the topics covered include: barriers versus benefits, understanding self-awareness, personal inventory, creating and selling your brand, and leadership skills. The content includes a number of different training components, including an instructor's guide, PowerPoint slides, quick reference guide, marketing advertorial, and much more.

Coaching and Mentoring are essential skills for workplace supervisors and leaders. Coaching and Mentoring trainers will illustrate how coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that includes being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, such as mentoring) is an essential skill that can benefit everyone. This one-day training course will help trainers teach participants:

• How coaching can be used to develop a team
• The coaching and mentoring skills that help improve individual performance
• The behaviors and practices of an effective coach
• How to recognize employees? strengths and give them the feedback they need to succeed
• How to identify employee problems and ways that they can work to correct them

Start developing strong, effective coaches and mentors today. Your single courseware purchase allows you to print-on-demand, and customize training materials to meet your needs and the nuances of a particular group of learners, with the confidence of industry-tested, content-rich materials at your fingertips.

Many people like to think of themselves as progressive in some fashion, but is this usually the case? Employers can be considered progressive for numerous reasons, from the way they treat their staff to their approach to technology. This one-day course will point the way towards being a progressive employer for those who wish to be on the forefront of employee relations and develop an innovative stance on business. Lessons in the one-day Becoming a Progressive Employer course include:

• Understanding what being progressive means
• Seeing the process for getting from the status quo to being progressive
• Developing or enhancing a progressive mindset
• Examining what it means to be truly progressive
• Developing innovative ideas
• Understanding the importance of a succession plan

The fully-customizable training package contains an instructor's guide, student manual, PowerPoint presentation, quick reference guide, and marketing advertorial.

Dealing with difficult people is something that most of us will experience at one time or another in our lives. We may encounter people who are inconsiderate, stubborn, indecent, unhappy, angry, or passive-aggressive. These encounters may happen only once with an individual, or we may have ongoing issues with people who behave in these ways. How should we act when this occurs? And what should we do when these people are our employees? If difficult interactions are necessary, and we approach those conversations or interactions with a plan, we will likely find that these encounters are easier to handle and we can have more successful outcomes. In this workshop, you will learn how to turn difficult situations into opportunities for growth. While this workshop is aimed at supervisors who interact with difficult employees, the information and activities can be helpful for dealing with difficult people in other situations as well. Topics covered in this one-day Conflict Resolution workshop include: how to recognize how their own attitudes and actions impact others, effective techniques for dealing with difficult people, strategies for dealing with anger, and how to cope with the difficult people and situations. Download this complete courseware training package, and with minimal preparation you'll be positioned to begin teaching Dealing With Difficult People immediately. Your one-time purchase grants you customizable, easy-to-use training materials and unlimited print-on-demand privileges. Add Conflict Resolution: Dealing with Difficult People to your courseware toolkit, today!

Ever wonder how companies such as Google, Apple, and Airbnb generate solutions, and create successful products and services? Find out with Design Thinking: An Introduction. This one-day course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes. The sessions include material and activities that teach how to use design thinking to solve problems more creatively, how to understand problems from a customer's perspective, how to apply different brainstorming techniques to identify innovative ideas, how to use effective design research, how to understand the value of creating prototypes to test ideas, and how to ensure design ideas materialize. All Velsoft training materials are fully customizable. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

We all try to do the best work that we can, however, there are times when things go wrong, and problems arise. These things can be in or out of control and result in work that is less than it could be. That is why we have corrective action to address any problems, deficiencies, or nonconformities that come up from time to time. In this one-day workshop we discuss how collaborative problem-solving can lead us to the root causes of problems, deficiencies, or nonconformities so that we, with our team, can use a corrective action process to correct the problem and verify the success of our actions.

Discipline is not something any manager wants to do but it is a skill that is important to be able to perform consistently and fairly. This one-day course will look at the importance of minimizing discipline issues before they happen and the need to have a discipline policy in place. After determining what discipline is and what are appropriate levels of discipline, the course will explain the typical steps of progressive discipline and help you use it to manage employee behavior and performance.

People trust leaders with integrity ? because they know they are genuine and honest, that they can trust what they say, and that they can rely on the leader to act in accordance with their clearly set out beliefs and principles. This one-day workshop will teach participants how to become a leader with integrity, covering topics that include: understanding why integrity makes a powerful, lasting impact; recognizing and using the four ?I's of transformational leadership; practicing better self-leadership; measuring and developing your authenticity and transformational leadership; developing charismatic behaviors and improving skills of persuasion; learning how to transform others.

Most companies buy from vendors, and to ensure maximum value to a business, it's important to know how to manage them. Vendors can also affect the performance of the business buying from them. Having an effective vendor management process is essential in today's business world. This one-day Vendor Management Essentials course will outline a vendor management process, including a vendor policy document, developing key performance indicators, assessing potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, forms and auditing.

Being in charge of a department or a company does not automatically make someone a leader. Becoming a good leader involves nurturing and inspiring your team while using emotional intelligence, communicating clearly, providing effective feedback, and giving them confidence to do their jobs well. Find out how to do all of these things and how to lead by example at the same time in this one-day From Boss to Leader course. This comprehensive, engaging content contains a number of different training components, including an instructor's guide, PowerPoint slides, quick reference guide, marketing advertorial and much more. All Velsoft training materials, including From Boss to Leader, are fully customizable. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

Project management has evolved over the past few years due to emerging technology, new approaches (predictive, traditional, adaptive, agile, hybrid, etc.) and rapid market changes. To reflect this evolution, the Standard for Project Management and Project Management Body of Knowledge (PMBOK) Guide Seventh Edition is quite different from previous versions. It outlines 12 project management principles, eight performance domains, tailoring and project models, methods, and artifacts. This two-day course will look at project value delivery systems, environmental factors, and governance in project management. It will define portfolios, programs and projects and give an overview of the project management principles and performance domains.