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Coaching and Mentoring

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Coaching and Mentoring SCORM eLearning Course

Coaching and Mentoring are essential skills for workplace supervisors and leaders. Coaching and Mentoring trainers will illustrate how coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that includes being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, such as mentoring) is an essential skill that can benefit everyone. This one-day training course will help trainers teach participants:

  • How coaching can be used to develop a team
  • The coaching and mentoring skills that help improve individual performance
  • The behaviors and practices of an effective coach
  • How to recognize employees? strengths and give them the feedback they need to succeed
  • How to identify employee problems and ways that they can work to correct them

Start developing strong, effective coaches and mentors today. Your single courseware purchase allows you to print-on-demand, and customize training materials to meet your needs and the nuances of a particular group of learners, with the confidence of industry-tested, content-rich materials at your fingertips.

How to Use This Guide

Session One: Course Overview

Session Two: Defining Coaching and Mentoring

Coaching and Mentoring

Matching Mentors

Defining Coaching

Coaching Skills

Session Three: Coaching Assessment Review

Coaching Assessment and Scoring

Making Connections

Session Four: Interpersonal Communication Skills

What are Communication Skills?

Getting Better with Communication

Probing Techniques

Active Listening Skills

Session Five: Critical Coaching Skills

Session Six: Setting Goals with SPIRIT

Setting Achievable Goals

Getting on Track

Session Seven: Learning Styles and Principles

Session Eight: The Benefits/Consequences Matrix

Session Nine: Skills Involved in Coaching

Session Ten: The Coaching Model

Session Eleven: Giving Effective Feedback

Session Twelve: Coaching Problems and Solutions

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

This course is downloadable as a SCORM package that opens in your LMS.

Unlimited Users

Train as many participants as you like - forever!

High-quality, interactive eLearning course

This course is well written, lots of interactivity and looks great.

SCORM 1.2 format.

Works with any SCORM compliant LMS. Other SCORM formats available.

One-off pricing

No renewal or licensing fees - never pay again to use this course.

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