Fully Customizable Courseware For Trainers

The Professional Supervisor

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Professional Supervisor Skills is a three-day intensive program ideal for newly promoted or aspiring supervisors who are motivated to succeed and excel in their new role. Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation. They will also develop skills on providing useful feedback and empowering their team to grow and flourish.

This training course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance, then welcome them to your class with a student guide and pre-assessment. Upon completion of the workshop, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalized follow-up, to help them assess their progress.

As always, Velsoft training materials are completely customizable, based on the needs of both trainers and their students. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

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How to Use This Guide

Session One: Course Overview

Session Two: Adjusting to Your Role

A Survival Guide

Pre-Assignment Review

Making the Transition

Session Three: A Supervisor’s Responsibilities

Session Four: Action-Centered Leadership

The Action-Centered Leadership Model

Considering the Possibilities

Session Five: Making Plans

Old Sayings with Staying Power

Urgent-Important Matrix

Prioritizing Case Study

The Elements of Planning

Planning to Plan

Session Six: Setting Goals

Session Seven: Defining Leadership

What is Leadership?

Brief History of Leadership Studies

The Leadership Formula

Case Studies

Session Eight: The Situational Leadership Model

About Leadership

Understanding Your Comfort Zone

Session Nine: What’s Your Type? How About Mine?

Assessing Your Preferences

What Does it Mean To Have a Number?

Debrief

Session Ten: Team Building Tips

What is a Team?

Advantages and Disadvantages of Teams

Session Eleven: Developing a High-Performing Team

The Five Stages of Team Development

How Can I Help?

Team Problem Solving

Team Leadership

Session Twelve: Communication Skills

Defining Communication

Communication Barriers

Active Listening Skills

Questioning Skills

Probing Techniques

The Communication Process

Session Thirteen: Motivating Employees

To Motivate or Instigate

Making Connections

Session Fourteen: Orientation and Onboarding

The First 48 Hours

How Did Your Orientation Rate?

Session Fifteen: Training Tips and Tricks

Guidelines for Effective Training

Developing Your Training Skills

Session Sixteen: Providing Feedback

Six Characteristics of Effective Feedback

Skill Building

Receiving Feedback

Session Seventeen: Doing Delegation Right

What is Delegation?

Defining Delegation

Making Connections

Session Eighteen: Dealing with Conflict

The Conflict Resolution Process

The Problem Solving Process

The Conference

Session Nineteen: Managing Disciplinary Issues

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

Exercise Workbook

Velsoft offers an Exercise Workbook (also customizable) that is specific to the course you are offering. You can choose whether this is something you would like to present to your students.

Sample Files

Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

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