Professional Supervisor Skills is a three-day intensive program ideal for newly promoted or aspiring supervisors who are motivated to succeed and excel in their new role. Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation. They will also develop skills on providing useful feedback and empowering their team to grow and flourish.
This training course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance, then welcome them to your class with a student guide and pre-assessment. Upon completion of the workshop, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalized follow-up, to help them assess their progress.
As always, Velsoft training materials are completely customizable, based on the needs of both trainers and their students. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.
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How to Use This Guide
Session One: Course Overview
Session Two: Adjusting to Your Role
A Survival Guide
Making the Transition
Session Three: A Supervisor’s Responsibilities
Session Four: Action-Centered Leadership
The Action-Centered Leadership Model
Considering the Possibilities
Session Five: Making Plans
Old Sayings with Staying Power
Prioritizing Case Study
The Elements of Planning
Planning to Plan
Session Six: Setting Goals
Session Seven: Defining Leadership
What is Leadership?
Brief History of Leadership Studies
The Leadership Formula
Session Eight: The Situational Leadership Model
Understanding Your Comfort Zone
Session Nine: What’s Your Type? How About Mine?
Assessing Your Preferences
What Does it Mean To Have a Number?
Session Ten: Team Building Tips
What is a Team?
Advantages and Disadvantages of Teams
Session Eleven: Developing a High-Performing Team
The Five Stages of Team Development
How Can I Help?
Team Problem Solving
Session Twelve: Communication Skills
Active Listening Skills
The Communication Process
Session Thirteen: Motivating Employees
To Motivate or Instigate
Session Fourteen: Orientation and Onboarding
The First 48 Hours
How Did Your Orientation Rate?
Session Fifteen: Training Tips and Tricks
Guidelines for Effective Training
Developing Your Training Skills
Session Sixteen: Providing Feedback
Six Characteristics of Effective Feedback
Session Seventeen: Doing Delegation Right
What is Delegation?
Session Eighteen: Dealing with Conflict
The Conflict Resolution Process
The Problem Solving Process
Session Nineteen: Managing Disciplinary Issues
Recommended Reading List
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Everything you need to deliver amazing training
Each courseware title is a trainers' kit that comes with the following course components:
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.
Velsoft offers an Exercise Workbook (also customizable) that is specific to the course you are offering. You can choose whether this is something you would like to present to your students.
Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.
Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.