Fully Customizable Courseware For Trainers

Microsoft Office Outlook 2003: Advanced

DOWNLOAD A FREE SAMPLE

Easily edit and rebrand as your own

$495.00

Are your students ready for the advanced concepts in Microsoft Office Outlook 2003: Advanced? Have they already received training in the foundation and intermediate level curriculum? Velsoft’s training materials and courseware can help you get them to the next level.

Here are just a few of the topics and lessons covered in this Microsoft Office Outlook 2003: Advanced courseware:

  • Opening and Closing Personal Folders
  • AutoArchive Options
  • Creating a New Outlook Profile
  • Options in the Outlook Address Book
  • Publishing Custom Forms
  • Setting Permissions
  • Recalling or Resending a Message
  • Creating a Fax
  • Downloading Pictures and HTML Content
  • Setting up Information Rights Management
  • Restricting Access to E-mail
  • Using the Outlook System Tray Icon
  • Business Contact Manager Setup Wizard
  • Creating a Database
  • Removing a Database
  • Interacting with Outlook
  • Creating New Accounts
  • E-mail Auto-Linking

And many more topics!

Are you ready?

SECTION 1: Data Management

Lesson 1.1: Managing Personal Folders

Creating Personal Folders

Opening and Closing Personal Folders

Personal Folders Properties

Data File Management

Practice Exercise

Lesson 1.2: Managing Outlook Data

AutoArchive Options

Archiving Manually

Mailbox Cleanup

Importing and Exporting Information

Practice Exercise

Lesson 1.3: Using Outlook Profiles

Overview of the Mail Icon in the Control Panel

Creating a New Outlook Profile

Deleting or Viewing a Profile

Setting Profile Options

Practice Exercise

Lesson 1.4: The Outlook Address Book

Components of the Outlook Address Book

Adding, Deleting, and Modifying Entries

Options in the Outlook Address Book

Using the Outlook Address Book to Create Mail

Practice Exercise

Lesson 1.5: Custom Forms

Creating Custom Forms

Publishing Custom Forms

Applying Custom Forms to Existing Items

Using the Form Cache

Practice Exercise

Section 1: Review Questions

SECTION 2: Microsoft Exchange Server

Lesson 2.1: Information Management Features

Setting Permissions

Viewing Another User's Folder

Scheduling a Meeting

Assigning Tasks

Receiving Tasks

Practice Exercise

Lesson 2.2: Mail Features

Outlook Web Access

Recalling or Resending a Message

Using Delegates

Configuring the Out of Office Assistant

Using the Global Address List

Practice Exercise

Lesson 2.3: Public Folders

Viewing Public Folders

Creating a Public Folder

Posting to a Public Folder

Practice Exercise

Section 2: Review Questions

SECTION 3: Advanced Topics

Lesson 3.1: Faxing from Outlook

System Requirements

Creating a Fax

Adding Fax Numbers to a Contact

Lesson 3.2: Outlook Security Settings

Downloading Pictures and HTML Content

Internet Zone vs. Restricted Zone

Digital Signatures

Encrypting Messages

Practice Exercise

Lesson 3.3: Information Management Features

System Requirements

Setting up Information Rights Management

Restricting Access to E-mail

Receiving E-mail Protected by Information Rights Management

Practice Exercise

Lesson 3.4: Outlook and Windows

Launching Outlook when Windows Starts

About Outlook Colour Themes

Using the Outlook System Tray Icon

Using the Free/Busy Calendar Service

Practice Exercise

Section 3: Review Questions

SECTION 4: Business Contact Manager Configuration

Lesson 4.1: Setting up Business Contact Manager

Business Contact Manager Setup Wizard

Business Contact Manager Homepage

Business Contact Manager Folder List

Business Tools Menu

Business Contact Manager Toolbar

Practice Exercise

Lesson 4.2: Working With Business Contact Manager Data

Creating a Database

Removing a Database

Using Shared Databases

Managing Your Database

Importing and Exporting Data

Practice Exercise

Lesson 4.3: Information Management Tools

Interacting with Outlook

Generating Reports

Using the Product and Service Items List

Practice Exercise

Section 4: Review Questions

SECTION 5: Using Business Contact Manager

Lesson 5.1: Accounts

Creating New Accounts

Editing an Account

Account Views

Practice Exercise

Lesson 5.2: Business Contacts

Creating a Business Contact

Editing a Business Contact

Business Contact Views

Practice Exercise

Lesson 5.3: Business Opportunities

Creating an Opportunity

Editing an Opportunity

Opportunity Views

Practice Exercise

Lesson 5.4: Business History and Notes

Creating a History Item

Creating a Business Note in an Item

Creating a Business Note Outside an Item

Viewing the Business History Folder

Practice Exercise

Lesson 5.5: Linking Items

Link to Record

E-mail Auto-Linking

Practice Exercise

Section 5: Review Questions

Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

Exercise Workbook

Velsoft offers an Exercise Workbook (also customizable) that is specific to the course you are offering. You can choose whether this is something you would like to present to your students.

Sample Files

Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

Request a review sample for your LMS

Your privacy is important to us. For more information, take a look at our Privacy Policy.

The Top 12 courses are:

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

Download a Free Sample

Your privacy is important to us. For more information, take a look at our Privacy Policy.