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Hiring for Success: Behavioral Interviewing Techniques


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Behavioral Interviewing Techniques Articulate Storyline 360 Course

Hiring for Success: Behavioral Interviewing Techniques will teach hiring managers to refine their interview skills and methods in order to ultimately?choose the right candidate for the job.

Finding the right person for a company is an important factor in business growth, and it can be a very expensive undertaking. How do you separate the good from the great, when they have similar work experience and strengths to offer? This two-day workshop will help managers develop the necessary competencies to ask the appropriate questions, and thereby determine the fit of potential candidates.

Specific skill development includes: recognizing the costs incurred by an organization when a wrong hiring decision is made; developing a fair and consistent interviewing process for selecting employees; preparing better job advertisements and using a variety of markets; developing a job analysis and position profile; using traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions; effectively interviewing difficult applicants; and understanding basic employment and human rights laws that can affect the hiring process.

Velsoft training course materials are completely customizable and can be printed on demand, meaning trainers can edit, add to or remove courseware materials to meet the needs of the audience and then print off exactly what is needed, every time. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

How to Use This Guide

Session One: Course Overview

Session Two: History of the Interviewing Process

Session Three: The Recruitment and Selection Process

Session Four: Factors in the Hiring Process

Session Five: Cost Analysis

Session Six: Job Analysis and Position Profiles

Session Seven: Determining the Skills You Need

Session Eight: Finding Candidates

Session Nine: Advertising Guidelines

Five Key Points

Ten Tests for Advertising

Session Ten: Screening Resumes

The Screening Process

Developing a Guide

Session Eleven: Performance Assessments

Session Twelve: Problems Recruiters Face

Session Thirteen: Interviewing Barriers

Session Fourteen: Non-Verbal Communication

Session Fifteen: Types of Questions

Open and Closed Questions

Probing Techniques

Session Sixteen: Case Study

Session Seventeen: Traditional vs. Behavioral Interviews

Behavioral Interviewing

Sample Questions

Session Eighteen: Other Types of Questions

Achievement-Oriented and Holistic Questions

Making Connections

Session Nineteen: The Critical Incident Technique

Session Twenty: Listening for Answers

Listen Well

Committing to Change

Session Twenty-One: Difficult Applicants

Session Twenty-Two: Interview Preparation and Format

Session Twenty-Three: Other Interview Techniques

Session Twenty-Four: Scoring Responses

Session Twenty-Five: Checking References

Session Twenty-Six: Human Rights

Session Twenty-Seven: Skill Application

Session Twenty-Eight: Pre-Assignment Review

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

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