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Business Writing That Works


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Business Writing That Works Articulate Storyline 360 Course

The novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world are all examples of good writing. Good writing is the memo that gets action and the letter that says what a phone call can’t.

In business situations, most of us will have to write, whether this involves emails, proposals, memos, or letters. And in business writing, the language needs to be concrete, the point of view clear, and the points well expressed. With practice and coaching from this course, you can feel more confident about your own writing.

This two-day workshop will give you the tools to become a better writer, with lessons that include: the value of well written communication; how to write and proofread your work; making your writing clear and concise; how to apply these writing skills in real world situations; paragraph structure, tone, and syntax specifics; formatting memos, letters, and emails for different professional settings.

Velsoft’s Business Writing That Works training materials are easily customizable. Trainers can edit the courseware materials to meet the needs of their audience. A one-time purchase plan lets trainers print on demand, and offer courses as frequently as they like without any further investment.

All Velsoft training materials come complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

Session One: Course Overview

Course Overview

Learning Objectives


Pre-Course Assessment

Session Two: The 4 C’s: Clear, Concise, Complete, and Correct

Clear Writing

Concise Writing

Writing Concisely

Complete Writing

Correct Writing

Session Three: Manners and Courtesy


How to Show Courtesy in Your Writing

Letters with Manners

Tips for Using Courtesy in Letters and Emails

Session Four: Writing Memos

The Anatomy of a Memo

Acme Funfest

Session Five: Writing Effective Emails

Email Basics

Managing Email

Email at Work

Session Six: Reports and Proposals

What Is a Report?

What Is a Proposal?

Session Seven: Writing Business Letters

Parts of a Business Letter

Steps to Writing Business Letters

Types of Letters

Dissecting Letters

Check Your Learning

Session Eight: Readability Index

Readability Index

Calculating the Index Automatically

Using the Readability Index

Beyond the Readability Score

Session Nine: Proofreading

Check the Spelling, Grammar, and Punctuation

Spelling Tips

Proofreading Tips

Session Ten: Reviewing Your Writing

A Final Review

Pre-Assignment Review

Personal Action Plan

Course Summary

Recommended Reading List

Post-Course Assessment

Pre- and Post-Course Assessment Answer Keys

Pre-Course Assessment

Post-Course Assessment

Assignment Answer Key

Session Two: The 4 C’s: Clear, Concise, Complete, and Correct

Session Four: Writing Memos

Session Five: Writing Effective Emails

Session Seven: Writing Business Letters

Session Eight: Readability Index

Session Nine: Proofreading

This ready-made eLearning course is downloadable as an Articualte Storyline 360 file that you can edit.

Storyline 360 Source File

Receive the full course in .story format and easily open in Articulate Storyline 360.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants as you like. No limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.


Courseware you can customize.
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