Articulate Storyline 360 source file

Vendor Management Essentials


Easily edit and make any changes you like


Most companies buy from vendors, and to ensure maximum value to a business, it’s important to know how to manage them. Vendors can also affect the performance of the business buying from them. Having an effective vendor management process is essential in today’s business world.

This one-day Vendor Management Essentials course will outline a vendor management process, including a vendor policy document, developing key performance indicators, assessing potential vendor risk, describing components of a vendor contract, and monitoring the performance and relationship of vendors using questionnaires, forms and auditing.

Session One: Course Overview

Course Overview

Learning Objectives


Pre-Course Assessment

Session Two: Vendor Management


Vendor Interaction Phases

What is Vendor Management?

Session Three: Benefits and Challenges of Vendor Management

Befefits of Vendor Management

Challenges of Vendor Management

Session Four: Types of Vendors

Vendor Type

Vendor Relationship Management

Vendor Relationships

Session Five: Vendor Management — First Steps

Vendor Management Policy Document

Business Goal Setting


Business Goals Related to Vendors

Vendor Management — Key Performance Indicators

Session Six: Vendor Life Cycle Management

Vendor Life Cycle Management

Vendor Life Cycles

Session Seven: Assessment and Selection of Vendors

Vendor Risk Management Framework

Assessment and Selection of Vendors

RFP Case Study

Risk Assessment

Scaling Your Vendor Assessments

What to Do With All This Information

Session Eight: Developing Contracts and Finalizing Vendors

Contract Negotiation

The Contract

Session Nine: Monitoring Performance and Vendor Relationships

Monitoring the Vendor

Vendor Evaluation Audits

Basics of an Audit

Questioning Exercise

Developing an Audit Checklist

Audit Checklist Exercise

Conducting the Audit

Greenfield Lumber Case Study

Audit Role Play

Noncompliance and Corrective Action

Recording Noncompliances Exercise

Taking Corrective Action

Personal Action Plan

Course Summary

Recommended Reading List

Post-Course Assessment

Pre- and Post-Course Assessment Answer Key

Pre-Course Assessment

Post-Course Assessment

Assignment Answer Key

Session Two: Vendor Management

Session Three: Benefits and Challenges of Vendor Management

Session Four: Types of Vendors

Session Five: Vendor Management - First Steps

Session Six: Vendor Life Cycle Management

Session Seven: Assessment and Selection of Vendors

Session Eight: Developing Contracts and Finalizing Negotiations

Session Nine: Monitoring Performance and Vendor Relationships

Vendor Management Policy Sample



I. Vendor Management System

II. Visitation

III. Badges

IV. Parking

V. Products, Samples and Contracts

VI. Ethics

VII. Business Courtesies

VIII. Kiosk Support

Storyline 360 Source File

Receive the full course in .story format and easily open in Articulate Storyline 360.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants as you like. No limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

The Top 12 courses are:

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

Download a Free Sample

Your privacy is important to us. For more information, take a look at our Privacy Policy.