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Upgrading to Outlook 2010
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Our one-level Upgrading to Outlook 2010 courseware training materials package will help students who are familiar with earlier versions of Outlook upgrade to the 2010 edition.
Section One is all about getting started. To begin, the new features of the application and the interface are covered. Then, students will learn how to customize the ribbon interface and the Quick Access toolbar.
Section Two starts with Outlook’s streamlined printing tools. Then, viewing tools, conversation view, and Quick Steps are discussed.
Section Three explores mailbox management tools. To start, participants will learn how to use and customize the Favorites list and search folders. Then, the improved search tools will be covered. Finally, mailbox cleanup tools will be discussed.
Section Four discusses new and improved calendar tools. Calendar basics (including contextual tabs), the Daily Task list, calendar views (including new Schedule view), sharing and publishing a calendar, and scheduling meetings, are all covered.
Section Five wraps up the course with information on the Trust Center, new text messaging features, and the new Outlook Social Connector.
By the end of this Upgrading to Outlook 2010 training courseware package, students will be able to make the most of Microsoft Outlook 2010’s new features.
Introduction
Recommended Classroom Setup
Prerequisites
Section 1: Getting Started
Lesson 1.1: Getting to Know Outlook 2010
What is Microsoft Office Outlook 2010?
What's New in Microsoft Office Outlook 2010?
Supported Versions of Exchange Server with Outlook 2010
Skill Sharpener
Lesson 1.2: Starting Out
Opening Outlook
The Outlook Interface
About the Notification Icon
Closing Outlook
Step-By-Step
Skill Sharpener
Lesson 1.3: Interface Basics
Understanding and Using Backstage View (File Menu)
About Tabs
About Groups
About Option Buttons
Minimizing the Ribbon
Step-By-Step
Skill Sharpener
Lesson 1.4: Using the Outlook Panes
Using Outlook Today
Using the Navigation Pane
Using the Reading Pane
Using the To-Do Bar
Step-By-Step
Skill Sharpener
Lesson 1.5: Using the Quick Access Toolbar
The Default QAT Commands
Adding Commands
Removing Commands
Customizing the Toolbar
Step-By-Step
Skill Sharpener
Lesson 1.6: Customizing the Ribbon
Getting Started
Adding or Removing Tabs
Arranging Tabs and Groups
Creating New Tabs and Groups
Customizing Group Commands
Resetting All Customizations
Step-By-Step
Skill Sharpener
Section 1: Case Study
Section 1: Review Questions
Section 2: Working with Mail Messages
Lesson 2.1: Printing E-Mail Messages
Print Commands
Setting Print Options
Choosing a Print Preview View
Navigating Through Print Preview
Step-By-Step
Skill Sharpener
Lesson 2.2: Using Viewing Tools
Choosing a View
Arranging Messages
Grouping Messages
Sorting E-Mail
Filtering E-Mail
Using AutoPreview
Using the Attachment Previewer
Step-By-Step
Skill Sharpener
Lesson 2.3: Understanding Conversations
Expanding and Collapsing Conversations
Toggling Conversation View On or Off
Changing Conversation Settings
Cleaning up a Conversation
Ignoring a Conversation
Step-By-Step
Skill Sharpener
Lesson 2.4: Using Quick Steps
Using Quick Steps
Creating Quick Steps
Managing Quick Steps
Resetting Quick Steps
Step-By-Step
Skill Sharpener
Section 2: Case Study
Section 2: Review Questions
Section 3: Managing Your Mailbox
Lesson 3.1: Using the Favorites List
Adding Folders to the Favorites List
Reordering Favorite Folders
Removing a Folder from Favorites
Expanding and Collapsing the Favorites List
Showing and Hiding the Favorites List
Step-By-Step
Skill Sharpener
Lesson 3.2: Using Search Folders
Creating Default Search Folders
Creating Custom Search Folders
Using Search Folders
Modifying Search Folders
Step-By-Step
Skill Sharpener
Lesson 3.3: Searching in Outlook
Using the Search Box
About the Search Tools - Search Tab
Setting Search Options
Searching for Contacts
Step-By-Step
Skill Sharpener
Lesson 3.4: Using Mailbox Cleanup
Viewing Mailbox Size
Finding Items by Size and Date
Emptying Deleted Items
Creating an Archive
Step-By-Step
Skill Sharpener
Section 3: Case Study
Section 3: Review Questions
Section 4: Using New and Improved Calendar Tools
Lesson 4.1: Overview of the Calendar, Part One
Opening the Calendar
Using the Home Tab
Using the Calendar Tools Contextual Tabs
Creating Appointments
Editing Appointments
Step-By-Step
Skill Sharpener
Lesson 4.2: Overview of the Calendar, Part Two
Using the Daily Task List
Using the Daily Task List Tools - Daily Task List Tab
Using the Calendar Navigation Pane
Customizing Calendar Views
Using the View Tab in the Calendar
Step-By-Step
Skill Sharpener
Lesson 4.3: Managing Your Calendar on Exchange Server
Sharing a Calendar
Responding to a Calendar Sharing Request
Viewing Another User's Calendar
Using Schedule View
Using Calendar Groups
Step-By-Step
Skill Sharpener
Lesson 4.4: Publishing Your Calendar
Publishing your Calendar
Subscribing to a Calendar
Using Overlay Mode
Stopping Calendar Sharing
Saving Your Calendar
Step-By-Step
Skill Sharpener
Lesson 4.5: Scheduling Meetings with Exchange Server
Scheduling a Meeting
Using the Scheduling Assistant
Responding to a Meeting Request
Step-By-Step
Skill Sharpener
Lesson 4.6: Managing Meetings with Exchange Server
Tracking Responses
Adding and Removing Attendees
Contacting Attendees
Cancelling a Meeting
Step-By-Step
Skill Sharpener
Section 4: Case Study
Section 4: Review Questions
Section 5: Advanced Topics
Lesson 5.1: Configuring SMS Accounts
Setting up a Mobile Service Account
Viewing Text Messages
Creating a Text Message
Removing the Account
Skill Sharpener
Lesson 5.2: The Trust Center, Part One
Opening the Trust Center
Identifying Trusted Publishers
Setting Privacy Options
Setting E-Mail Security Options
Step-By-Step
Skill Sharpener
Lesson 5.3: The Trust Center, Part Two
Controlling Attachment Handling
Automatic Download Settings
Macro Settings
Dealing with Programmatic Access
Managing Add-Ins
Step-By-Step
Skill Sharpener
Lesson 5.4: Using the Outlook Social Connector
Installing Connectors
Setting up the Connector in Outlook
Using the Connector
Disabling Connectors
Skill Sharpener
Section 5: Case Study
Section 5: Review Questions
Index
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