Fully Customizable Courseware For Trainers

Microsoft Office Business Contact Manager 3

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Want to get the most out of your training investment? Our courseware training material is designed to do just that. We’ll prepare you to teach how to effectively use the Business Contact Manager 3.’the product is a very valuable add-on to your Microsoft Outlook.

Why spend countless hours preparing lesson plans and course material and maybe trying to figure it out on your own – when we’re here to provide you with EVERYTHING you need.

Here, just have a look at what you’ll get:

  • Student Manual
  • Quick Reference Guide
  • PowerPoint Presentation
  • Lesson Plan
  • Instructor Guide
  • Exercise Workbook
  • Exercise Files

Our training material has been industry tested around the world and is fully customizable so you can make it meet your specific wants or needs. Learn step-by-step all that you need to know and nothing that you don’t.

We do the prep-work – you do the training.

Section 1: Configuring Business Contact Manager

Lesson 1.1: Getting Started

What is Business Contact Manager?

Installing Business Contact Manager

Using Express Setup

Using Advanced Setup

Step-By-Step

Skill Sharpener

Lesson 1.2: Using Business Contact Manager

Using the Business Contact Manager Dashboard

Viewing Business Contact Manager Folders

Using the Business Contact Manager Menu

Using the Business Contact Manager Toolbar

Step-By-Step

Skill Sharpener

Lesson 1.3: Working with Business Contact Manager Data

Creating a Database

Removing a Database

Connecting to a Shared Database

Sharing Your Database

Managing Your Database

Step-By-Step

Skill Sharpener

Lesson 1.4: Getting Help in Business Contact Manager

About the Welcome E-Mail

Using the Dashboard Links

Using "Learn About Business Contact Manager"

Using the Help Menu

Step-By-Step

Skill Sharpener

Section 1: Case Study

Section 1: Review Questions

Section 2: Using Business Contact Manager

Lesson 2.1: Accounts

Opening the Accounts Folder

Creating New Accounts

Editing an Account

Account Views

Step-By-Step

Skill Sharpener

Lesson 2.2: Business Contacts

Opening the Business Contacts Folder

Creating a Business Contact

Editing a Business Contact

Business Contact Views

Step-By-Step

Skill Sharpener

Lesson 2.3: Opportunities

Opening the Opportunities Folder

Creating an Opportunity

Editing an Opportunity

Opportunity Views

Step-By-Step

Skill Sharpener

Lesson 2.4: Business Projects and Project Tasks

Opening the Business Projects and Project Tasks Folders

Creating a New Project with Tasks

Editing Business Tasks and Projects

Viewing Business Tasks and Projects

Step-By-Step

Skill Sharpener

Lesson 2.5: Communications History and Linking

Creating a History Item

Creating a Business Note in an Item

Creating a Business Note Outside an Item

Viewing the Communication History Folder

Using Link to Record

Using E-mail Auto-Linking

Step-By-Step

Skill Sharpener

Section 2: Case Study

Section 2: Review Questions

Section 3: Business Contact Manager Tools

Lesson 3.1: Using the Dashboard

Opening the Dashboard

The Home Tab

The Sales Tab

The Marketing Tab

The Projects Tab

Customizing the Dashboard

Step-By-Step

Skill Sharpener

Lesson 3.2: Information Management Tools

Setting up the Product and Service Items List

Using the Product and Service Items List

Importing Data

Exporting Data

Generating Reports

The Reports Window

Step-By-Step

Skill Sharpener

Lesson 3.3: Marketing Campaigns

Creating a Basic Campaign

Tracking Campaign Results

Creating a Campaign through Word

Creating a Campaign through Publisher

Step-By-Step

Skill Sharpener

Lesson 3.4: Customizing Forms

Creating a Custom Form

Editing Lists in a Form

Editing Lists Outside a Form

Step-By-Step

Skill Sharpener

Section 3: Case Study

Section 3: Review Questions

Index

Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

Exercise Workbook

Velsoft offers an Exercise Workbook (also customizable) that is specific to the course you are offering. You can choose whether this is something you would like to present to your students.

Sample Files

Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

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