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Microsoft 365 Teams
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Microsoft 365 Teams is a chat-based collaboration tool for the office that gives groups the ability to communicate and collaborate in a cohesive way.
This course is intended to help all users get started with Teams, use messages and channels, communicate in different ways, and customize Teams settings. By the end of this course, users should be comfortable using the Teams app in their day-to-day workflow.
Course participants will learn how to use the Teams interface, communicate using channels, use other communication tools such as chat, audio and video calls, how to customize channels, how to manage the Teams profile, and how to add bots and apps, and more.
This course includes new features and updates of Microsoft 365 Teams that took place in April 2020.
About This Course
Course Prerequisites
Course Overview
Course Objectives
How to Use This Book
Lesson 1: Getting Started
TOPIC A: Getting Started with Microsoft Teams
What is Microsoft Teams?
Accessing Microsoft Teams
The Microsoft Teams Interface
Creating a New Team
Adding Members to Your Team
Changing Teams
Leaving a Team
Using Microsoft Teams Mobile Apps
Activity 1-1: Getting Started with Microsoft Teams
TOPIC B: Using Channels
About Channels
Viewing Channels
Creating a Channel
Pinning a Channel
Modifying Channel Notifications
Activity 1-2: Using Channels
TOPIC C: Posting Messages
Posting a Message
Expanding the Compose Box
Editing a Message
Replying to a Message
Adding Files to a Message
Deleting a Message
Activity 1-3: Posting Messages
TOPIC D: Getting Help with Microsoft Teams
Using the Help Center
Viewing New Features
Viewing Keyboard Shortcuts
Using Slash Commands
Activity 1-4: Getting Help with Microsoft Teams
Summary
Review Questions
Lesson 2: Communicating in Channels
TOPIC A: Managing Messages
Identifying New Messages
Marking Messages as Read and Unread
Reacting to a Message
Saving a Message
Activity 2-1: Managing Messages
TOPIC B: Doing More with Messages
Using Mentions
Using Announcements
Viewing Your Activity
Searching in Teams
Activity 2-2: Doing More with Messages
TOPIC C: Managing Files in a Channel
Viewing Posted Files
Creating a New File
Uploading a File
Managing Files
Moving Files
Adding Cloud Storage
Activity 2-3: Managing Files in a Channel
TOPIC D: Using the Wiki
Viewing the Wiki
Creating Wiki Content
Creating Sections and Pages
Navigating Through the Wiki
Accessing Section Options
Accessing Page Options
Activity 2-4: Using the Wiki
Summary
Review Questions
Lesson 3: Using Other Communication Tools
TOPIC A: Using Chat
Starting a Chat
Replying to a Chat Message
Continuing a Chat
Adding Other Users to the Chat
Using Chat Message Features
Overview of Chat Tabs
Managing Chats
Activity 3-1: Using Chat
TOPIC B: Making Audio and Video Calls
Using the Calls Tab
Adding Contacts
Starting an Audio Call
Starting Audio or Video Calls from a Chat Message
Video Calls
Screen Sharing
Activity 3-2: Making Audio and Video Calls
TOPIC C: Managing Meetings Using the Teams Calendar
Using the Calendar Tab
Scheduling a Meeting
Scheduling a Meeting from a Chat Message
Editing a Meeting
Joining a Meeting
Cancelling a Meeting
Activity 3-3: Managing Meetings
TOPIC D: Managing Files in Teams
Using the Files Tab in Teams
Viewing Files
Managing Files
Adding and Managing Cloud Storage
Activity 3-4: Managing Files in Teams
Summary
Review Questions
Lesson 4: Customizing Channels
TOPIC A: Customizing Channels
Renaming a Channel
Accessing the Channel Email Address and Link
Accessing the Team’s SharePoint Page
Deleting a Channel
Activity 4-1: Customizing Channels
TOPIC B: Adding Tabs to a Channel
Adding a Tab
Using Tab Conversations
Renaming a Tab
Removing a Tab
Activity 4-2: Adding Tabs to a Channel
TOPIC C: Adding Connectors to a Channel
Adding a Connector
Changing Connector Settings
Changing Connector Accounts
Removing a Connector
Activity 4-3: Adding Connectors to a Channel
Summary
Review Questions
Lesson 5: Customizing your Teams Experience
TOPIC A: Managing Your Teams Profile
Updating Your Profile Picture
Changing Your Status
Changing Your Teams Settings
Logging Out of Teams
Activity 5-1: Managing Your Teams Profile
TOPIC B: Managing Teams
Editing the Team
Accessing Advanced Team Settings
Managing Team Members
Managing Channels
Managing Settings
Managing Analytics
Managing Apps
Deleting the Team
Activity 5-2: Managing Teams
TOPIC C: Adding Apps and Bots
Opening the App Store
Installing an App
Using Apps
Managing Apps
Removing Apps
Using Bots
Activity 5-3: Adding Apps and Bots
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson Lab 1-2
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson 3
Lesson Lab 3-1
Lesson Lab 3-2
Lesson 4
Lesson Lab 4-1
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Glossary
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