Fully Customizable Courseware For Trainers
Microsoft 365 Outlook: Online
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Get the skills you need to effectively use Microsoft 365 Outlook Online with this training package from Velsoft.
After completing this course, students will be comfortable with using this web-based email application in their day-to-day workflow. The six lessons ? getting started; working with email messages; organizing email; using the calendar workspace; using the people workspace; and using the to do workspace ? include activities and review questions.
Each Velsoft course package comes complete with all the tools you need to deliver a comprehensive training session ? an instructor guide, student manual, quick reference guide, PowerPoint slides, and more.
About This Course
Course Prerequisites
Course Overview
Course Objectives
How to Use This Book
Lesson 1: Getting Started
TOPIC A: Getting Started with Outlook Online
Key Terms
Logging into Microsoft Office
Launching Outlook Online
The Outlook Online Interface
Notifications
Getting Help in Outlook Online
Activity 1-1: Getting Started with Outlook Online
TOPIC B: The Outlook Online Workspaces
The Mail Workspace
The Calendar Workspace
The People Workspace
The Files Workspace
The Microsoft To Do Workspace
Activity 1-2: The Outlook Online Workspaces
TOPIC C: Viewing Email Messages
Viewing Email Messages
Understanding Message Threads
Viewing Mail Folders
Identifying Read and Unread Messages
Identifying Message Icons
Activity 1-3: Viewing Email Messages
TOPIC D: Customizing Outlook
Accessing Outlook Online Options
Setting up Signatures
Configuring Automatic Replies
Customizing the Outlook Online Theme
Activity 1-4: Customizing Outlook Online
Summary
Review Questions
Lesson 2: Working with Email Messages
TOPIC A: Creating and Sending Email Messages
Creating a New Message
The Message Pane
Using the To, CC, and BCC Fields
Entering and Formatting Message Text
Sending or Discarding the Message
Using Drafts
Activity 2-1: Creating and Sending Email Messages
TOPIC B: Responding to Messages
Using Reply, Reply All, and Forward
Using the Message Pane with Replies
Using Suggested Replies
Activity 2-2: Responding to Messages
TOPIC C: Adding Items to a Message
Tagging Others in a Message
Attaching Files to a Message
Adding Pictures to a Message
Adding Emojis to a Message
Activity 2-3: Adding Items to a Message
TOPIC D: Managing Messages, Part One
Selecting Message(s)
Marking Messages as Unread/Read
Deleting Messages
Using the Deleted Items Folder
Using Undo
Printing Messages
Activity 2-4: Managing Messages, Part One
TOPIC E: Managing Messages, Part Two
Flagging Messages
Pinning Messages
Liking Messages
Saving Attachments
Marking a Message as Junk
Activity 2-5: Managing Messages, Part Two
Summary
Review Questions
Lesson 3: Organizing Email
TOPIC A: Managing Folders
Creating Folders
Renaming Folders
Moving Folders
Deleting Folders
Moving Messages to Folders
Marking a Folder as a Favorite
Activity 3-1: Managing Folders
TOPIC B: Using Categories
Customizing Categories
Creating Categories
Assigning an Item to a Category
Removing a Category from an Item
Activity 3-2: Using Categories
TOPIC C: Using Viewing Tools
The Focused Inbox
Toggling Conversation View On and Off
Sorting Email
Filtering Email
Activity 3-3: Using Viewing Tools
TOPIC D: Cleaning Up Messages
Using Archive
Using Sweep
Creating Rules
Managing Rules
Activity 3-4: Cleaning Up Messages
Summary
Review Questions
Lesson 4: Using the Calendar Workspace
TOPIC A: Getting Started
Opening the Calendar Workspace
Understanding the Calendar Workspace
Changing Your View
Navigating to a Date
Using Reminders
Using the My Day Pane
Activity 4-1: Getting Started
TOPIC B: Working with Events
Creating Events Using Quick View
Editing Events
Moving Events
Changing How an Event is Shown
Printing Events
Deleting Events
Activity 4-2: Working with Events
TOPIC C: Using the Event Window, Part One
Creating Events Using the Event Window
Adding and Formatting Text
Attaching Files
Activity 4-3: Using the Event Window, Part One
TOPIC D: Using the Event Window, Part Two
Applying a Category
Adding a Meeting Icon
Inviting People
Using the Events Window Calendar
Activity 4-4: Using the Event Window, Part Two
TOPIC E: Using Shared Calendars
Viewing Other Calendars
Adding Other Calendars
Sharing Your Calendar
Activity 4-5: Using Shared Calendars
Summary
Review Questions
Lesson 5: Using the People Workspace
TOPIC A: Getting Started
Opening the People Workspace
Understanding the People Workspace
Creating Contacts
Viewing Contact Details
Sort Your Contacts
Customizing Favorite Contacts
Activity 5-1: Getting Started
TOPIC B: Working with Contacts
Editing Contact Details
Communicating With Your Contacts
Deleting Contacts
Activity 5-2: Working with Contacts
TOPIC C: Using Contact Lists
Creating Contact Lists
Adding and Removing Members from a Contact List
Editing a Contact List
Communicating with a Contact List
Deleting a Contact List
Activity 5-3: Using Contact Lists
Summary
Review Questions
Lesson 6: Using the Microsoft To Do Workspace
TOPIC A: Getting Started
Opening the To Do Workspace
Understanding the Tasks Workspace
Viewing Task Lists
Sorting Tasks
Activity 6-1: Getting Started
TOPIC B: Working with Tasks
Creating Tasks
Marking a Task as Complete
Editing Tasks
Activity 6-2: Working with Tasks
TOPIC C: Managing Tasks
Setting a Reminder for a Task
Adding a Due Date to a Task
Assigning a Category to a Task
Attaching Files to a Task
Activity 6-3: Managing Tasks
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson Lab 1-2
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson 3
Lesson Lab 3-1
Lesson Lab 3-2
Lesson 4
Lesson Lab 4-1
Lesson Lab 4-2
Lesson Lab 4-3
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Lesson 6
Lesson Lab 6-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Glossary
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Student Manual
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Exercise Workbook
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Sample Files
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Quick Reference Guide
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