Digital Transformation: Organization and People examines digital transformation through the lens of organizational readiness, leadership capabilities, and the impact of culture. This one-day course teaches participants about the importance of preparedness, employee engagement, necessary skills for leadership and front-line team members, and communication throughout the entire transformation process.
It delves into the Agile methodology, a strategy usually reserved for software development, and examines how its guiding principles can apply to organizational culture. It ensures participants understand that each individual has an important role while businesses undergo significant technological upgrades.
Participants will leave armed with strategies for implementing a successful digital transformation.
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Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Organizational Readiness for Digital Transformation
Assessing Readiness for Change
Organizational Readiness
Challenges to Organizational Readiness
Probing Organizational Dynamics
Session Three: Employee Engagement and Preparedness
Questions for Employees to Ask
Employee Readiness for Change
Session Four: Leading a Digital Transformation
Embracing Digital Mastery
Digital Culture and the Role of Leadership
Case Study: Leadership
Session Five: Collaboration
The Role and Impact of Collaboration
Case Study: Collaboration
Common Blockages to Digital Transformation
Session Six: Digital Skills and Reskilling
Employee Capabilities and Training
Strategies for Talent Management
Session Seven: Effective Communication and Measuring Progress
Communicating Progress
Measuring and Reporting Progress
Case Study: Communication Hurdles
Session Eight: Culture Change
Agile Culture vs. Traditional
Case Study: Thompson's Boutique Retailers
Session Nine: Implementing a Digital Initiative in an Agile Culture
Step by Step
Pre-Mortem
Pre-Mortem Activity
Personal Action Plan
Course Summary
Post-Course Assessment
Pre- and Post-Course Assessment Answer Key
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Two: Organizational Readiness for Digital Transformation
Session Three: Employee Engagement and Preparedness
Session Four: Leading a Digital Transformation
Session Five: Collaboration
Session Six: Digital Skills and Reskilling
Session Seven: Effective Communication and Measuring Progress
Session Eight: Culture Change
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