Communication and Sales Channels explores the options available to businesses for reaching, engaging and connecting with consumers. This one-day course will ensure participants understand the importance of understanding the company’s customer, and the value of prioritizing them throughout a digital transformation process.
It teaches participants how to determine the best ways to reach an organization’s target audience, arming them with the skills to ensure they are leveraging technology effectively to communicate and sell.
Each participant will leave with the tools to map out customers’ interactions with the business and determine how those touchpoints can be improved.