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Communication Strategies


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Communication Strategies Articulate Storyline 360 Course

Communication Strategies will provide participants with an understanding of the impact that their communication skills can have on others, while exploring the different ways in which developing these skills can make it easier for them to succeed in the office and beyond.

This two-day training course includes: identification of common communication problems; developing skills to ask questions;?learning what their non-verbal messages are saying;?developing skills in listening actively and empathetically to others; enhancing the ability to handle difficult situations; and?dealing with situations assertively.

Our courseware includes a comprehensive suite of training materials, including a customizable instructor’s guide, student workbook, pre-formatted slides, assessments, quick reference guide, and more! Your purchase allows you to add your logo or branding, and to print on demand. Workplace Communication Skills is a great way teach your students effective communication strategies.

How to Use This Guide

Session One: Course Overview

Session Two: Creating Positive Relationships

Session Three: Growing Our Self-Awareness

Do You Question Your Competence?

Developing Confidence

Session Four: Communication Basics

Session Five: Communication Barriers

Case Study: New Neighbors

Common Barriers

Applying the Answers

Being Mindful

Session Six: Asking Questions

Asking Good Questions


Pushing My Buttons

Session Seven: Listening Skills

Can You Hear Me?

How Do You Rate Your Listening Ability?

Active Listening Skills

What is Said and What is Heard

Communication Situations

Session Eight: Body Language

What Do Our Bodies Say?


Session Nine: Communication Styles

Dichotomies in Theory

Dichotomies in Action

Session Ten: Creating a Positive Self-Image

Seven Things People Determine from Your Appearance

Pre-Assignment Review


Session Eleven: Frame of Reference

Session Twelve: Techniques for the Workplace

Prepare, Prepare, Prepare

Testing Our Theories

Delivering Your Message

Session Thirteen: Assertiveness


Case Study: A Negative Image

The Assertive Formula

Expressing Your No

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

This ready-made eLearning course is downloadable as an Articualte Storyline 360 file that you can edit.

Storyline 360 Source File

Receive the full course in .story format and easily open in Articulate Storyline 360.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants as you like. No limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.


Courseware you can customize.
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