Carol

Unconscious bias became an even more important topic for businesses after an incident that took place at a Philadelphia Starbucks in 2018. Two Black men – Rashon Nelson and Donte Robinson –– were waiting for a business associate at the coffee shop and hadn’t made a purchase. After declining to leave, they were arrested and

As a trainer, have you ever thought about developing an eLearning course? Perhaps you are a trainer who specializes in classroom training, whether that’s in person or online, but you now want to make that training available in eLearning format. There’s only one problem, though — you don’t know how to get started. Velsoft has

According to i-Sight, a complaint management software company, “taking appropriate corrective action after an incident ensures your workplace is safe, functional and enjoyable for employees,” as no company is immune from accidents, misconduct and other incidents. “Think of corrective actions as improvements to your organization that you didn’t know you needed until an incident occurs.

When I was working at my first full-time job after graduating from university, my editor was fired without warning. The action took us both completely by surprise. He had never had any indication that his performance was less than satisfactory. Looking back, it’s unfortunate that his supervisor never tried using progressive discipline to rectify the

In a leadership survey conducted by global staffing firm Robert Half, integrity was listed as the most important attribute in a corporate leader, by both workers and CFOs who took part in the poll. Seventy-five percent of workers and 45 per cent of CFOs chose this trait as their top choice from a list that

There are many, many benefits for a business to become more diverse. Here are eight key reasons why your organization should embrace diversity, equity, and inclusion. 1. Increased profits Several studies have shown that companies with a diverse workforce are more profitable than those with more homogenous employees. These results are due to increased productivity

Bullying, harassment, abuse, and discrimination can hurt a business. These behaviors can result in low employee morale, decreased quality of work, reduced productivity, a hostile work environment, absenteeism and higher usage of sick leave, increased workers’ compensation claims, costly legal issues, bad public image resulting from negative publicity, lack of employee loyalty, and extra costs

There’s a meme that says: “I hire professional staff, then micromanage them until they walk out the door.” This illustrates the negative impact that micromanaging can have on a business. And it’s only one of the many damaging outcomes that this type of controlling behaviour can result in. Micromanagers are the bosses who manage with

Every business owner wants their company to be the best it can be. And one way to ensure a business is indeed the best it can be, is to properly manage the vendors. Vendors are the individuals and companies that provide supplies and services to a company. And vendor management refers to the process of