Baby Boomers. Generation X. Millennials. Workplaces these days can be comprised of people from all of these generations. And because each generation was shaped by different experiences, which resulted in divergent values, they may have difficulty getting along.
This one-day generation gap course explores the generational divide and shows how organizations can make diversity an advantage. It examines common terms and demographic breakdowns, what different generations expect in the workplace, and what recruiting techniques appeal to different generations. Supporting tools, such as succession planning, leadership, coaching, mentoring, and retention strategies, are also covered.
This courseware package includes everything you need to conduct training, including an instructor’s guide, PowerPoint slides, student materials, handouts, assessments, a pre-assignment, and a quick reference guide. You can even customize these materials, or add our eLearning tools.
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: History in Brief
How It Came To Be
Session Three: Finding Common Ground
Common Ground
The Role of Generations in Teams
Session Four: Silents, Boomers, X'ers, Millennials, and Gen Z
Speaking Across Generations
Exploring the Generations
Session Five: Recruiting that Bridges the Gap
Recruiting is an Adventure!
Benefitting the Masses
Session Six: Pre-Assignment Review
How About This for a Gap?
Generalizations
Session Seven: Creative Solutions
Knowing What You Want
Having It All
Session Eight: The Value of Planning
Succession Planning in a Nutshell
Coaching and Mentoring
Session Nine: Developing Targeted Retention Strategies
Retention Considerations
Pulling Things Together
Session Ten: What We Really Want
Filling in the Gaps
What is the Plan?
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Key
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Three: Finding Common Ground
Session Six: Pre-Assignment Review
Session Seven: Creative Solutions
Session Eight: The Value of Planning
Session Nine: Developing Targeted Retention Strategies
Session Ten: What We Really Want