SCORM file format
The Professional Supervisor
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Professional Supervisor Skills is a three-day intensive program ideal for newly promoted or aspiring supervisors who are motivated to succeed and excel in their new role. Participants learn the difference between managing and leading, how to deal with challenges, effective prioritization, professional communication habits, and team motivation. They will also develop skills on providing useful feedback and empowering their team to grow and flourish.
This training course has been designed to support trainers in offering a complete and comprehensive training experience. Get students thinking ahead, by providing them with pre-assignment materials several days in advance, then welcome them to your class with a student guide and pre-assessment. Upon completion of the workshop, trainers will have the option to provide students with a post-assessment, quick reference tools, supplementary reading lists, and personalized follow-up, to help them assess their progress.
As always, Velsoft training materials are completely customizable, based on the needs of both trainers and their students. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.
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How to Use This Guide
Session One: Course Overview
Session Two: Adjusting to Your Role
A Survival Guide
Pre-Assignment Review
Making the Transition
Session Three: A Supervisor’s Responsibilities
Session Four: Action-Centered Leadership
The Action-Centered Leadership Model
Considering the Possibilities
Session Five: Making Plans
Old Sayings with Staying Power
Urgent-Important Matrix
Prioritizing Case Study
The Elements of Planning
Planning to Plan
Session Six: Setting Goals
Session Seven: Defining Leadership
What is Leadership?
Brief History of Leadership Studies
The Leadership Formula
Case Studies
Session Eight: The Situational Leadership Model
About Leadership
Understanding Your Comfort Zone
Session Nine: What’s Your Type? How About Mine?
Assessing Your Preferences
What Does it Mean To Have a Number?
Debrief
Session Ten: Team Building Tips
What is a Team?
Advantages and Disadvantages of Teams
Session Eleven: Developing a High-Performing Team
The Five Stages of Team Development
How Can I Help?
Team Problem Solving
Team Leadership
Session Twelve: Communication Skills
Defining Communication
Communication Barriers
Active Listening Skills
Questioning Skills
Probing Techniques
The Communication Process
Session Thirteen: Motivating Employees
To Motivate or Instigate
Making Connections
Session Fourteen: Orientation and Onboarding
The First 48 Hours
How Did Your Orientation Rate?
Session Fifteen: Training Tips and Tricks
Guidelines for Effective Training
Developing Your Training Skills
Session Sixteen: Providing Feedback
Six Characteristics of Effective Feedback
Skill Building
Receiving Feedback
Session Seventeen: Doing Delegation Right
What is Delegation?
Defining Delegation
Making Connections
Session Eighteen: Dealing with Conflict
The Conflict Resolution Process
The Problem Solving Process
The Conference
Session Nineteen: Managing Disciplinary Issues
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Unlimited Users
Train as many participants as you like - forever!
High-quality, interactive eLearning course
This course is well written, lots of interactivity and looks great.
SCORM 1.2 format.
Works with any SCORM compliant LMS. Other SCORM formats available.
One-off pricing
No renewal or licensing fees - never pay again to use this course.
