Telemarketing: Using the Telephone as a Sales Tool

This one-day workshop will show you how the telephone can supplement, enhance, and sometimes replace other means of marketing and selling, and how this personal approach can dramatically increase your sales success. We will also talk about how to hone your communication skills, your ability to persuade, and techniques to personalize each sales call.

The Telemarketing: Using the Telephone as a Sales Tool training workshop instructs participants on how to make dramatic improvements to their results, by sharpening their communication skills, developing trust and respect with customers and colleagues, warming up their sales approach, making positive impressions, learning negotiation strategies to improve sales results, and the use of scripting.

Your training course materials include a detailed instructor guide, student workbook, quick reference guide, pre-assignment, assessments, and pre-formatted slides. All of them are easily customizable for trainers who want to tailor the courseware to their brand or a particular group.