In this two-day workshop, trainers will help participants develop their skills in Problem-Solving and Decision-Making. This training course includes skill development exercises that include learning to apply problem-solving steps and tools, analyzing information to clearly describe problems, thinking creatively, being a contributing member of a problem solving team, selecting the best approach for making decisions, creating a plan for implementing, evaluating, and following up on decisions, and how to avoid common decision-making mistakes.
This course can be a game changer for participants, and trainers can become the catalyst for tremendously meaningful change. The courseware training materials include a detailed instructor guide, a student workbook, pre-formatted slides, assessments, a pre-assignment, a quick reference guide, and more. For more details you can download a sample, or order the course now. You’ll need only limited preparation to deliver this entire workshop.
How to Use This Guide
Session One: Course Overview
Session Two: Definitions
Defining Problem Solving and Decision Making
Problem Identification
Eight Essentials to Defining a Problem
Problem Solving in Action
Session Three: Making Decisions
What it Means
Types of Decisions
Facts vs. Information
Decision-Making Traps
Session Four: Getting Real
Session Five: The Problem Solving Model
Model Overview
Real Problems
Phase One
Phase Two
Phase Three
Session Six: Case Study
Session Seven: The Problem Solving Toolkit
The Basic Tools
The Fishbone
Degrees of Support
Creative Thinking Methods
Brainstorming and Brainwriting
More Methods
Session Eight: Aspirinia
Decision Information
Individual Action Steps
Session Nine: Swotting Up
SWOT Analysis
Individual Analysis
Session Ten: Making Good Group Decisions
Working Toward the Decision
Avoiding Fatal Mistakes
Session Eleven: Analyzing and Selecting Solutions
Selecting Criteria
Creating a Cost-Benefit Analysis
Session Twelve: Planning and Organizing
Introduction
Follow-Up Analysis
Evaluate
Adapt, Close, and Celebrate
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Everything you need to deliver amazing training
Each courseware title is a trainers' kit that comes with the following course components:
Instructor Guide
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Student Manual
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.
PowerPoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.