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Preventing and Responding to Workplace Violence
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Preventing and Responding to Workplace Violence in the Workplace is a pertinent topic for all organizations today.
Sometimes there are warning signs of workplace violence, but this is not always the case. It is up to us to learn whatever we can to prevent, identify, and mitigate any threats, and this comprehensive workshop includes everything workplace leaders need to get started.
Topics included are: the definition of workplace violence, communication skills, issue resolution using a problem-solving model, managing anger, and establishing policies and procedures to help people work well together. For those times when violence does occur, participants will understand the value of a systematic approach to incident response, and how to proceed with the next steps.
Velsoft’s softSkills training courses provide trainers with everything they need to purchase courseware today and deliver effective, meaningful training tomorrow. Your purchase gives you instant access to comprehensive training materials, including an instructor’s guide, student workbook, slides, and more.
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: What is Workplace Violence?
Defining Workplace Violence
Session Three: Risk Assessment
The Five Stages
Risk Assessment for the Acme Widgets Company
Session Four: Developing a Policy and Program
The Policy
Programs and Procedures
Session Five: Training Programs
Developing a Program
Session Six: Workplace Design
Security Systems and Personnel
Layout Issues with the Acme Widgets Company
Session Seven: Intervention Techniques
Early Intervention
Improving Communication
Responding to Anger
Questioning Skills
Session Eight: Immediate Response
Responding to a Threat
Case Study
Session Nine: Developing Emergency Response Plans
Guide to Developing a Plan
Session Ten: After an Incident
Outcomes and Post-Incident Assessment
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post- Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Three: Risk Assessment
Session Five: Training Programs
Session Six: Workplace Design
Session Seven: Intervention Techniques
Session Eight: Immediate Response
Session Nine: Developing Emergency Response Plans
Session Ten: After an Incident
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Student Manual
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Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
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