Fully Customizable Courseware For Trainers
Microsoft Windows 8: Expert
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This Windows 8 Expert courseware and training materials package is intended to help experienced Windows users get to know its more complex components and settings.
Section One
explores different ways to customize Windows. To start, participants will learn how to add administrative icons to the Start screen and the desktop
taskbar. Participants will then learn how to customize the Control Panel, desktop, display, regional settings, and mouse behavior.
Section Two
is all about accessibility. All features of the Ease of Access Center are covered, including customizing settings and using tools like Magnifier, On-Screen
Keyboard, Narrator, and Speech Recognition.
Section Three
covers maintaining and optimizing the computer. To start, participants will learn how to add and manage user accounts. Then, they will learn how to use
various Windows tools to monitor system performance and perform maintenance tasks. An in-depth look at the redesigned Task Manager is also included.
Section Four
focuses on hardware and software. To begin, participants will learn how to add, remove, and manage software packages. (A discussion of file associations is
also included.) Then, participants will learn about using Device Manager and Disk Management to manage and modify their computer’s hardware.
Section Five
is about networking. All major networking features, including wireless networking, joining a domain, setting up an Internet connection, using Homegroups,
mapping network drives, and using the Credential Manager, are covered.
Section Six
wraps up the course with information on troubleshooting techniques. Key topics include Remote Desktop, the Action Center, the Steps Recorder, System
Configuration, System Restore, and the new reset and refresh features.
After completing this Windows 8 Expert courseware, students will be comfortable with all of Windows 8’s advanced features. As always, Velsoft training materials are fully customizable!
Introduction
Prerequisites
Section 1: Making Windows 8 Work for You
Lesson 1.1: Adding Administrative Icons to the Start Screen
Hiding and Showing Administrative Icons on the Start Screen
Running Tools as an Administrator
Pinning Tools to the Desktop Taskbar
Unpinning Tools from the Start Screen
Step-By-Step
Skill Sharpener
Lesson 1.2: Meet the Control Panel
Opening the Control Panel
Control Panel Overview
Navigation Basics
Changing the View
Step-By-Step
Skill Sharpener
Lesson 1.3: Personalizing Your Desktop
Changing Your Theme
Changing the Desktop Background
Customizing Screen Colors
Changing Sound Effects
Step-By-Step
Skill Sharpener
Lesson 1.4: Changing Display Options
Changing Item Size
Changing Your Screen Resolution
Working with Multiple Monitors
Projecting to a Second Screen
Step-By-Step
Skill Sharpener
Lesson 1.5: Changing Regional Options
Changing the Date and Time
Changing the Time Zone
Setting Your Language
Changing Location Settings
Changing Your Region
Changing Date, Time, and Number Formats
Step-By-Step
Skill Sharpener
Lesson 1.6: Advanced Customization Techniques
Customizing Mouse Behavior
Changing System Volume
Customizing the Taskbar
Customizing the System Tray
Step-By-Step
Skill Sharpener
Section 1: Case Study
Section 1: Review Questions
Section 2: Windows 8 and Accessibility
Lesson 2.1: Setting Accessibility Options
Opening the Ease of Access Center
Changing Mouse Options
Optimizing Your Display
Changing Input Methods
Step-By-Step
Skill Sharpener
Lesson 2.2: Using Ease of Access Tools
Using the Magnifier
Using the On-Screen Keyboard
Using the Narrator
Step-By-Step
Skill Sharpener
Lesson 2.3: Using Speech Recognition
Opening Speech Recognition
Setting up Speech Recognition
Training Your Computer
Using Speech Recognition
Step-By-Step
Skill Sharpener
Section 2: Case Study
Section 2: Review Questions
Section 3: Maintaining and Optimizing Your Computer
Lesson 3.1: Customizing User Accounts with the Control Panel
Viewing User Accounts
Adding a User Account
Changing the Account Type
Changing User Account Control Settings
Removing a User Account
Using PC Settings to Modify an Account
Step-By-Step
Skill Sharpener
Lesson 3.2: Monitoring System Performance
Viewing Performance Information
Viewing System Information
Opening the Event Viewer
Using the Performance Monitor
Using the Resource Monitor
Generating System Health Reports
Step-By-Step
Skill Sharpener
Lesson 3.3: Maintaining Your Computer
Cleaning Up Your Hard Drive
Understanding Defragmentation
Defragmenting and Optimizing Your Hard Drive
Repairing Hard Drive Errors
Setting Power Options
Changing Mobility Settings
Step-By-Step
Skill Sharpener
Lesson 3.4: Optimizing Your Computer
Using Windows Update in PC Settings
Using Windows Update in Control Panel
Clearing Temporary Internet Files and Cookies
Using the Task Scheduler
Creating Custom Tasks
Step-By-Step
Skill Sharpener
Lesson 3.5: Using Task Manager, Part One
Starting Task Manager
Interface Overview
Viewing Processes
Analyzing Performance
Viewing Resource History
Step-By-Step
Skill Sharpener
Lesson 3.6: Using Task Manager, Part Two
Changing Startup Items
Viewing Usage by User
Viewing Process Details
Viewing Service Details
Step-By-Step
Skill Sharpener
Section 3: Case Study
Section 3: Review Questions
Section 4: Hardware and Software
Lesson 4.1: The Basics of Managing Software
Opening Programs and Features
Installing Software Packages
Removing Software Packages
Setting Program Compatibility Options
Step-By-Step
Skill Sharpener
Lesson 4.2: Advanced Program Management Tools
Enabling or Disabling Windows Features
Changing Default Applications
Changing AutoPlay Options
Associating File Types
Setting Program Access
Step-By-Step
Skill Sharpener
Lesson 4.3: Managing Hardware
Opening Device Manager
Viewing Hardware and Devices
Viewing Device Properties
Updating Device Drivers
Step-By-Step
Skill Sharpener
Lesson 4.4: Advanced Hardware Management
Opening Disk Management
Viewing and Managing Drives
Creating a Partition
Formatting a Partition
Deleting a Partition
Step-By-Step
Skill Sharpener
Lesson 4.5: Improving System Performance
Disabling Visual Elements
Disabling Startup Items
Running Disk Cleanup
Defragmenting Your Hard Drive
About Hardware Upgrades
Step-By-Step
Skill Sharpener
Section 4: Case Study
Section 4: Review Questions
Section 5: Networking with Windows 8
Lesson 5.1: Overview of Networking
Networking Terms
Hardware Requirements
Using the Networking and Sharing Center
Setting Up a Dial-Up Internet Connection
Setting Up a High-Speed Internet Connection
Connecting to a Wireless Network
Step-By-Step
Skill Sharpener
Lesson 5.2: Using the Homegroup
Setting up a Homegroup
Joining a Homegroup
Sharing Files, Libraries, and Devices
Viewing Shared Files
Viewing the Homegroup Password
Troubleshooting a Homegroup
Leaving a Homegroup
Step-By-Step
Skill Sharpener
Lesson 5.3: Other Networking Tasks
Changing Networking Sharing and Discovery
Sharing Drives, Folders, and Resources
Browsing the Network
Basic Network Troubleshooting
Step-By-Step
Skill Sharpener
Lesson 5.4: Advanced Networking Tasks
Mapping a Network Drive
Connecting to a Network Printer
Connecting to a Domain or Workgroup
Managing Network Connections and Protocols
Using a Static IP Address
Using Credential Manager
Step-By-Step
Skill Sharpener
Lesson 5.5: Wireless Networking
Types of Wireless Networks
Wireless Networking Hardware and Terms
Connecting to a Wireless Network
Wireless Networking Troubleshooting
Step-By-Step
Skill Sharpener
Section 5: Case Study
Section 5: Review Questions
Section 6: Troubleshooting Your Computer
Lesson 6.1: Using Remote Desktop
Preparing to Use Remote Desktop
Opening Remote Desktop
Configuring Remote Desktop
Accessing a Computer Using Remote Desktop
Step-By-Step
Skill Sharpener
Lesson 6.2: Troubleshooting Your Computer with the Action Center
Opening the Action Center
Action Center Overview
Troubleshooting Your Computer
Using the Windows Program Compatibility Troubleshooter
Using the Steps Recorder
Step-By-Step
Skill Sharpener
Lesson 6.3: Using System Configuration
Opening System Configuration
Using Preset Startup Options
Manually Modifying Services
Manually Modifying Startup Programs
Using System Configuration Tools
Step-By-Step
Skill Sharpener
Lesson 6.4: Refreshing and Resetting Your Computer
Refreshing Your Computer
Resetting Your Computer
Using Advanced Startup
Step-By-Step
Skill Sharpener
Lesson 6.5: Using System Restore
Creating a System Restore Point
Restoring Your Computer to an Earlier Time
Undoing a System Restore
Changing System Restore Settings
Step-By-Step
Skill Sharpener
Section 6: Case Study
Section 6: Review Questions
Index
Preface
Understanding Your Training Package
Preparing for Training
Our Top 10 Training Tips
Materials Required
Related Courses
Additional Resources
Agenda: Day One
Icebreaker: Elementary Processes, My Dear!
Session One: Course Overview
Session Two: The Fundamentals of Business Process Management
What is Business Analysis?
What is Enterprise Content Management?
Enterprise Content Management Model
What is Business Process Re-Engineering?
Business Process Re-Engineering Model
Break
Session Three: Defining Business Process Management
What is Business Process Management?
Brief History of Business Process Management
What are the Benefits of Business Process Management?
Session Four: Reflecting on Processes
Session Five: The Business Process Life Cycle
Morning Wrap-Up
Lunch
Energizer: Curb Creative Roadblocks
Session Six: The Vision Phase
Creating a Vision and Seeing the Big Picture
Sharing Your Vision
Dreaming Big
Session Seven: The Design Phase
Gathering Information
Defining Your Problem
Identifying Existing and Future Processes
Break
About Process Mapping
Creating a Process Map with a Flow Chart
Creating a Process Map with a Swimlane Diagram
Map it Out
Defining Improvements
Establishing Functions and Identifying Function Leaders
Day One Wrap-Up
Agenda: Day Two
Reconnect: Interactive Review
Session Eight: The Modeling Phase
Performing What-if Analysis
Test Driving
Testing the Design
Session Nine: The Execution Phase
Implementing Processes
Exploring Automation
Automating Processes
Break
Understanding Business Rules
Making Connections
The Role of Workflow Engines
Case Studies
Steps to Implement a Workflow Engine
Morning Wrap-Up
Lunch
Energizer: How Will You Manage the Change?
Session Ten: The Monitoring Phase
Implementing Measures
What is Business Activity Monitoring (BAM)?
The Balanced Scorecard
Creating a Balanced Scorecard
Identifying Gaps with Process Mining
Break
Session Eleven: The Optimizing Phase
What It’s subsect About
Business Process Improvement
Introduction to Lean
Cut Out the Waste
Introduction to Six Sigma
Tie It subsect Together
Workshop Wrap-Up
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