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Microsoft Outlook 2010: Part One
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Microsoft Outlook 2010: Part One?is the first of two courses focusing on the Microsoft Office Specialist Exam for Outlook (77-884). In this course, you will introduce students to core?exam topics, such as:
- Managing the Outlook environment
- Working with e-mail messages
- Using the calendar, tasks, contacts, and notes
Best of all, the great content for Microsoft Outlook 2010: Part One is already organized into components that include an instructor’s guide, student manual, PowerPoint slides, and quick reference guide.
About This Course
Course Prerequisites
Course Overview
Course Objectives
How To Use This Book
Lesson 1: Getting Started with Outlook 2010
TOPIC A: Navigate the Outlook Interface
E-mail Addresses
Microsoft Outlook 2010
Items and Folders
Components of the Outlook Interface
Components of the Ribbon
The Backstage View
The Mail Workspace
Mail Folders
Message Icons
The Calendar Workspace
The Contacts Workspace
Additional Outlook Tools
Activity 1-1
TOPIC B: Perform Basic E-mail Functions
The Message Form
Message Form Tabs
Message Response Options
Print Options
The Deleted Items Folder
Activity 1-2
TOPIC C: Use Outlook Help
Outlook Help
Outlook Help Toolbar Buttons
Activity 1-3
Summary
Review Questions
Lesson 2: Composing Messages
TOPIC A: Create an E-mail Message
The Address Book
Microsoft Exchange Server
Global Address List
MailTips
Activity 2-1
TOPIC B: Check Spelling and Grammar
The AutoCorrect Feature
The Spelling and Grammar Checker
Components of the Spelling and Grammar Dialog Box
Activity 2-2
TOPIC C: Format Message Content
Message Formats
Font Options
Paste Options
Paste Special
Live Preview
The Mini Toolbar
Activity 2-3
TOPIC D: Attach Files and Items
Save Attachments
Create Attachments
Outlook Items as Attachments
Activity 2-4
TOPIC E: Enhance an E-mail Message
The Illustrations Group
SmartArt
The Screenshot Tool
The Text Group
WordArt
Contextual Tabs
The Background Removal Tool
Galleries
Styles
Themes
Activity 2-5
TOPIC F: Manage Automatic Message Content
Stationery and Themes
Font Options
Signatures
Activity 2-6
Summary
Review Questions
Lesson 3: Reading and Responding to Messages
TOPIC A: Customize Reading Options
Desktop Alerts
Pane Views
AutoPreview
Conversations
Mail Options
Activity 3-1
TOPIC B: Work with Attachments
Attachment Preview
Print Attachments
Activity 3-2
TOPIC C: Manage Your Message Responses
The InfoBar
Voting and Tracking Options
The Resend Option
The Recall Option
Activity 3-3
Summary
Review Questions
Lesson 4: Managing Your Messages
TOPIC A: Manage Messages Using Tags, Flags, and Other Commands
Mark as Unread/Read
Color Categories
Flag for Follow-Up
Follow-Up Flag Options
The Ignore Conversation Command
Clean Up Commands
Activity 4-1
TOPIC B: Organize Messages Using Folders
Default E-mail Folders
E-mail Folders on the Server
Personal Folders
Activity 4-2
Summary
Review Questions
Lesson 5: Managing Your Calendar
TOPIC A: View the Calendar
Types of Calendar Entries
Calendar Grid Arrangement Options
The Daily Task List
Calendar Layout Options
Activity 5-1
TOPIC B: Manage Appointments
The Appointment Form
Reminders
Show As Options
The Private Option
Print Appointments
Forward Appointments
Activity 5-2
TOPIC C: Manage Meetings
The Meeting Scheduling Process
The Meeting Form
The Room Finder Pane
The Scheduling Assistant
Meeting Response Options
Update a Meeting Request
Cancel a Meeting
Propose a New Time for a Meeting
Activity 5-3
TOPIC D: Print Your Calendar
Calendar Print Styles
Activity 5-4
Summary
Review Questions
Lesson 6: Managing Your Contacts
TOPIC A: Create and Update Contacts
Contacts
The Contact Form
Secondary Address Books
Importing Contacts
Forwarding Contacts
Activity 6-1
TOPIC B: View and Organize Contacts
Electronic Business Cards
Contact Views
The People Pane
The Find Tool
Contacts Print Styles
Activity 6-2
Summary
Review Questions
Lesson 7: Working with Tasks and Notes
TOPIC A: Manage Tasks
Tasks
Task Form
Task Views
Server Tasks
Task Options
Create Recurring Tasks
Assign Tasks
Tag Tasks
Mark a Task as Complete
Move Tasks
Print Tasks
Activity 7-1
TOPIC B: Manage Notes
Notes
Note Form
Note Views
Categorize Notes
Note Options
Print Notes
Activity 7-2
Summary
Review Questions
Lesson 8: Customizing the Outlook Environment
TOPIC A: Customize the Outlook Interface
Set General Outlook Options
Manage Quick Access Toolbar Buttons
Move the Quick Access Toolbar
Minimize the Ribbon Interface
Customize the Ribbon
Reset Customizations
Activity 8-1
TOPIC B: Create and Manage Quick Steps
Quick Steps
Use Quick Steps
Create Quick Steps
The Manage Quick Steps Dialog Box
Reset Quick Steps
Activity 8-2
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson Lab 2-3
Lesson 3
Lesson Lab 3-1
Lesson 4
Lesson Lab 4-1
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Lesson 6
Lesson Lab 6-1
Lesson 7
Lesson Lab 7-1
Lesson 8
Lesson Lab 8-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Next Steps
Appendices
Keyboard Shortcut Quick Reference Sheet
Mapping to Microsoft Office Exam Outlook 2010 77-884
Glossary
Index
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