Fully Customizable Courseware For Trainers

Microsoft Office Outlook 2010: Basic


Easily edit and rebrand as your own


Microsoft Office Outlook 2010: Basic gives a better understanding of Microsoft Office 2010 Outlook?and will allow students to be more organized and focused when it comes to managing email. We can all benefit from organization, a necessary skill.

If you need to train students on the Microsoft Outlook program, our Computer Skills Courseware and training materials will allow you to comprehend and communicate the personal information management system to your students with confidence.

This training material package is fully customizable to suit your student’s needs, and to make it your own and suited to your teaching style. You can simply engage students and expand on their knowledge of Outlook.

With the added lesson plans, tutorial, self-study guide, tips and other resources, you are on your way to model young student’s mind to be more productive in the work environment.

Microsoft Office Outlook 2010: Basic training material courseware will expand on existing functionality and introduce new features including: Ribbon Interface, Calendar Overview, Conversation Features, Quick Steps, Multiple Exchange Server E-mail Accounts, Integration with Microsoft Officer Communicator, and social networking, Support for Text Messaging and Improved Search Functionality.



Section 1: Starting Out

Lesson 1.1: Getting Started

What is Microsoft Office Outlook 2010?

What's New in Microsoft Office Outlook 2010?

Starting Outlook

The Outlook Interface

About the Notification Icon

Closing Outlook


Skill Sharpener

Lesson 1.2: Receiving E-Mail

Types of E-Mail Accounts

Setting up an E-Mail Account

Modifying E-Mail Account Settings

Sending and Receiving E-Mail


Skill Sharpener

Lesson 1.3: Working with E-Mail Messages

About Outlook Folders

Opening Messages

Editing Messages

Deleting Messages


Skill Sharpener

Lesson 1.4: Printing E-Mail Messages

Print Commands

Choosing Print Options

Choosing a Print Preview View

Navigating Through Print Preview


Skill Sharpener

Lesson 1.5: Getting Help in Outlook

Opening Help

Using the Help Screen

The Help Toolbar

Searching for Help

Using the Table of Contents

Getting Help in a Dialog Box


Skill Sharpener

Section 1: Case Study

Section 1: Review Questions

Section 2: Understanding and Customizing the Outlook Interface

Lesson 2.1: Getting Acquainted

Using the File Menu (Backstage View)

Using the Status Bar

Using the Mini Toolbar

Using Dialog Boxes

Using Right-Click Menus

Keyboard Shortcuts


Skill Sharpener

Lesson 2.2: Using the Outlook Panes

Using Outlook Today

Using the Navigation Pane

Using the Reading Pane

Using the To-Do Bar


Skill Sharpener

Lesson 2.3: The Quick Access Toolbar

Using the Quick Access Toolbar

Adding and Removing Buttons

Moving the Quick Access Toolbar

Customizing the Toolbar


Skill Sharpener

Lesson 2.4: Tabs and Groups

About Tabs

About Groups

About Option Buttons

Minimizing the Tab


Skill Sharpener

Lesson 2.5: Customizing the Ribbon

Getting Started

Adding or Removing Tabs

Arranging Tabs and Groups

Creating New Tabs and Groups

Customizing Group Commands

Resetting all Customizations


Skill Sharpener

Section 2: Case Study

Section 2: Review Questions

Section 3: Tab Overview (Mail Interface)

Lesson 3.1: The Home Tab

New Commands

Delete Commands

Respond Commands

Quick Steps Commands

Move Commands

Tags Commands

Find Commands


Skill Sharpener

Lesson 3.2: The Send/Receive Tab

Send & Receive Commands

Download Commands

Server Commands

Preferences Commands


Skill Sharpener

Lesson 3.3: The Folder Tab

New Commands

Actions Commands

Clean Up Commands

Favorites Commands

Properties Commands


Skill Sharpener

Lesson 3.4: The View Tab

Current View Commands

Conversations Commands

Arrangement Commands

Layout Commands

People Pane Commands

Window Commands


Skill Sharpener

Section 3: Case Study

Section 3: Review Questions

Section 4: Tab Overview (Outlook Item Interface)

Lesson 4.1: Understanding Tab Setup

About Tabs in Outlook Items

The Message Tab

The Options Tab

The Appointment Tab

The Meeting Tab

The Contact Tab

The Task Tab


Skill Sharpener

Lesson 4.2: The Insert Tab

Include Commands

Tables Commands

Illustrations Commands

Links Commands

Text Commands

Symbols Commands


Skill Sharpener

Lesson 4.3: The Format Text Tab

Clipboard Commands

Font Commands

Paragraph Commands

Styles Commands

Editing Commands


Skill Sharpener

Lesson 4.4: The Review Tab

Proofing Commands

Language Commands


Skill Sharpener

Section 4: Case Study

Section 4: Review Questions

Section 5: Sending E-Mail

Lesson 5.1: Composing E-Mail

Creating a New Message

Adding Recipients

Typing a Subject Line

Creating Your Message


Skill Sharpener

Lesson 5.2: Answering Mail

Replying to Messages

Forwarding Messages

Opening and Saving Attachments

Using the Attachment Previewer


Skill Sharpener

Lesson 5.3: Doing More with E-Mail

Adding Attachments

Creating Hyperlinks

Attaching Outlook Items

Using Themes


Skill Sharpener

Lesson 5.4: Using Viewing Tools

Choosing a View

Arranging and Grouping Messages

Understanding Conversations

Sorting E-Mail

Filtering E-Mail

About AutoPreview


Skill Sharpener

Lesson 5.5: Using the Drafts Folder

Opening the Drafts Folder

Saving a Message as a Draft

Opening and Editing a Draft

Sending a Draft

Deleting a Draft


Skill Sharpener

Section 5: Case Study

Section 5: Review Questions

Section 6: Information Management

Lesson 6.1: The Calendar

Opening the Calendar

Understanding the Home Tab

Understanding the Calendar Tools Tab

Creating and Editing Appointments

Using the Daily Task List

Using the Calendar Navigation Pane

Customizing Calendar Views


Skill Sharpener

Lesson 6.2: The Contacts Folder

Opening the Contacts Folder

Understanding the Home Tab

Creating a New Contact

Editing Contacts

Using the Contacts Navigation Pane

Customizing Contacts Views


Skill Sharpener

Lesson 6.3: The Tasks Folder

Opening the Tasks Folder

Understanding the Home Tab

Creating a New Task

Editing a Task

Using the Tasks Navigation Pane

Customizing Tasks Views


Skill Sharpener

Lesson 6.4: The Notes Folder

Opening the Notes Folder

Understanding the Home Tab

Creating a New Note

Editing a Note

Using the Notes Navigation Pane

Customizing Notes Views


Skill Sharpener

Lesson 6.5: The Journal Folder

Setting Journal Options

Opening the Journal Folder

Understanding the Home Tab

Creating a New Journal Entry

Editing a Journal Entry

Customizing Journal Views


Skill Sharpener

Section 6: Case Study

Section 6: Review Questions


Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

Exercise Workbook

Velsoft offers an Exercise Workbook (also customizable) that is specific to the course you are offering. You can choose whether this is something you would like to present to your students.

Sample Files

Pre-made Sample Exercise Files are provided for use with the Lab Workbook so that you, as the trainer, do not have to prepare activity working files.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

The Top 12 courses are:

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

Download a Free Sample

Your privacy is important to us. For more information, take a look at our Privacy Policy.