Microsoft Office Outlook 2003: Basic training provides?users with skills training on Outlook 2003 which will help empower them to use the program, and deal effectively with technology changes in the workplace. Microsoft Office Outlook 2003 is still one of today’s email clients of choice. Having your employees or students using this program will help them to communicate quickly and efficiently.
Our courseware training material is used in 150 countries around the world every day. Knowing this, you can confidently walk in to any class knowing you will be able to deliver effective training content. Our courseware is also entirely customizable.’this means you can change as much, or as little, as you like! That’s pretty cool, right? Oh, did we mention it’s print-on-demand, has no renewal fees, and can be used an unlimited number of times?
In case you’re wondering what comes included with the Microsoft Office Outlook 2003: Basic courseware training material, here it is:
- Activities files
- Instructor guide
- Lesson plans
- PowerPoint slides
- Quick reference guide
- Student manual
The Microsoft Office Outlook 2003: Basic courseware will cover everything a beginner needs to know to get started, including these topics: configuring an email account, Outlook’s calendar, and using the contact folder.
SECTION 1: The Essentials
Lesson 1.1: An Overview of Microsoft Office Outlook
System Requirements
Launching and Closing Outlook
Practice Exercise
Lesson 1.2: The Outlook Interface
Outlook Today
The Navigation Pane
The Reading Pane
Task Panes
Practice Exercise
Lesson 1.3: Using Menus
Using and Customizing the Main Menu
Using Shortcut Menus
Using Shortcut Keys
Working with Dialog Boxes
Practice Exercise
Lesson 1.4: Using Toolbars
An Overview of Toolbars
The Standard Toolbar
The Web Toolbar
The Advanced Toolbar
Customizing Toolbars
Practice Exercise
Lesson 1.5: Using Help and Support
Using the Office Assistant
Using the "Type a Question" Box
Using Outlook Help
Practice Exercise
Section 1: Review Questions
SECTION 2: Electronic Mail
Lesson 2.1: Configuring an E-Mail Account
Types of E-Mail Accounts
How to Create and Change an E-Mail Account
How to Send and Receive E-Mail
Practice Exercise
Lesson 2.2: Working with E-Mail Messages
Opening, Printing, and Editing Messages
Replying, Forwarding, and Re-Sending Mail
Opening and Saving Attachments
Deleting Messages
Organizing Messages
Finding Messages
Practice Exercise
Lesson 2.3: Composing E-Mail
New Message Overview
Using the Address Book
Inserting Attachments
Inserting Hyperlinks
Using the Drafts Folder
Practice Exercise
Lesson 2.4: Customizing E-Mail Messages
Mail Formats Overview
Using Stationery
Using Fonts
Using Microsoft Office Word 2003 as an E-mail Editor
Practice Exercise
Section 2: Review Questions
SECTION 3: Information Management
Lesson 3.1: Outlook's Calendar
Using Outlook's Calendar
Creating a New Appointment
Appointment Options
Customizing How You View Your Calendar
Practice Exercise
Lesson 3.2: Using the Contacts Folder
Creating a Contact
Distribution Lists
Customizing Contacts Views
Practice Exercise
Lesson 3.3: Using Tasks
Creating and Editing Tasks
Task Options
Customizing How You View Tasks
Practice Exercise
Lesson 3.3: Using Notes
Creating and Editing Notes
Note Options
Customizing the Notes View
Practice Exercise
Lesson 3.5: Using the Outlook Journal
Setting Journal Options
Creating and Editing a Journal Entry
Customizing Journal Views
Practice Exercise
Section 3: Review Questions
Everything you need to deliver amazing training
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Instructor Guide
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Student Manual
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Exercise Workbook
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Sample Files
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PowerPoint Deck
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Quick Reference Guide
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