Fully Customizable Courseware For Trainers
Microsoft 365 Teams: 2026
Deliver high-impact training with professionally designed, fully editable courseware you can brand, customize, and deliver in-person or online
$995.00
Microsoft 365 Teams: Getting Started
About This Course
Course Prerequisites
Course Overview
Course Objectives
How to Use This Book
Getting Started
TOPIC A: Understanding Teams
What is Microsoft Teams?
Accessing Microsoft Teams
The Microsoft Teams Interface
Creating a New Team
Adding Members to Your Team
Changing Teams
Leaving a Team
Activity 1: Getting Started with Microsoft Teams
TOPIC B: Using Channels
About Channels
Viewing Channels
Creating a Channel
Pinning a Channel
Modifying Channel Notifications
Activity 2: Using Channels
TOPIC C: Posting Messages
Posting a Message
Expanding the Compose Box
Editing a Message
Replying to a Message
Adding Files to a Message
Deleting a Message
Activity 3: Posting and Editing Messages
TOPIC D: Using the Help Center
Accessing the Help Center
Viewing New Features
Viewing Keyboard Shortcuts
Using Slash Commands
Activity 4: Getting Help with Microsoft Teams
Copilot Enhancement: Supporting Everyday Work in Microsoft Teams (Optional)
Activity 5: Using Copilot to Get Started with Microsoft Teams
Summary
Review Questions
Microsoft 365 Teams: Communicating in Channels
About This Course
Course Overview
Course Objectives
How to Use This Book
Communicating in Channels
TOPIC A: Managing Messages
Identifying New Messages
Marking Messages as Read and Unread
Reacting to a Message
Saving a Message
Activity 1: Managing Messages
TOPIC B: Doing More with Messages
Using Mentions
Using Announcements
Viewing Your Activity
Searching in Teams
Activity 2: Doing More with Messages
TOPIC C: Managing Files in a Channel
Viewing Posted Files
Creating a New File
Uploading a File
Managing Files
Moving Files
Activity 3: Managing Files in a Channel
TOPIC D: Using Notes
Viewing Notes
Creating Notes Content
Creating Pages and Organizing Content
Navigating Through Notes
Accessing Page Options
Activity 4: Working with Notes
Copilot Enhancement: Supporting Effective Communication in Channels (Optional)
Activity 5: Using Copilot to Communicate Effectively in Channels
Summary
Review Questions
Microsoft 365 Teams: Using Other Communications Tools
About This Course
Course Overview
Course Objectives
How to Use This Book
Using Other Communication Tools
TOPIC A: Using Chat
Starting a Chat
Replying to a Chat Message
Continuing a Chat
Adding Other Users to the Chat
Using Chat Message Features
Overview of Chat Tabs
Activity 1: Using Chat
TOPIC B: Making Audio and Video Calls
Using the Calls Tab
Adding Contacts
Starting an Audio Call
Starting Audio or Video Calls from a Chat Message
Video Calls
Screen Sharing
Activity 2: Making Audio and Video Calls
TOPIC C: Managing Meetings Using the Teams Calendar
Using the Calendar Tab
Scheduling a Meeting
Scheduling a Meeting from a Chat Message
Editing a Meeting
Joining a Meeting
Cancelling a Meeting
Activity 3: Managing Meetings
TOPIC D: Managing Files in Teams
Using the OneDrive app in Teams
Viewing Files
Folder and File Tools
Creating and Uploading Files
Marking Files as Favorites
Moving Files
Deleting Files
Sharing a File
Activity 4: Managing Files in Teams
Copilot Enhancement: Supporting Communication Beyond Channels (Optional)
Activity 5: Using Copilot with Chats, Calls, Meetings, and Files
Summary
Review Questions
Microsoft 365 Teams: Customizing Channels
About This Course
Course Overview
Course Objectives
How to Use This Book
Customizing Channels
TOPIC A: Customizing Channels
Renaming a Channel
Accessing the Channel Email Address and Link
Deleting a Channel
Activity 1: Customizing Channels
TOPIC B: Adding Tabs to a Channel
Adding a Tab
Using Tab Conversations
Renaming a Tab
Removing a Tab
Activity 2: Adding Tabs to a Channel
TOPIC C: Using Workflows in a Channel
Accessing the Workflows Interface
Adding a Scheduled Reminder Workflow
Workflow Management Tools
Launching and Monitoring Workflows
Adding an AI-Powered Workflow
Managing and Refining Workflows
Activity 3: Automating Channel Tasks with Workflows
Copilot Enhancement: Supporting Channel Customization and Automation
Activity 4: Using Copilot to Customize Channels, Tabs, and Workflows
Summary
Review Questions
Microsoft 365 Teams: Customizing Your Teams Experience
About This Course
Course Overview
Course Objectives
How to Use This Book
Customizing Your Teams Experience
TOPIC A: Managing Your Teams Profile
Updating Your Profile Picture
Changing Your Status
Changing Your Teams Settings
Logging Out of Teams
Activity 1: Managing Your Teams Profile
TOPIC B: Managing Teams
Editing the Team
Accessing Advanced Team Settings
Managing Team Members
Managing Channels
Managing Team Settings
Managing Analytics
Managing Apps
Deleting the Team
Activity 2: Managing Teams
TOPIC C: Adding Apps and Bots
Opening the App Store
Installing an App
Using Apps
Managing Apps
Removing Apps
Using Bots
Activity 3: Adding Apps and Bots
Copilot Enhancement: Personalizing and Managing Your Microsoft Teams Environment
Activity 4: Using Copilot to Customize Your Teams Experience
Summary
Review Questions
 Select the format that works best for your organization or learners
Instructor-Led Training Kits
Complete training kit with everything you need to facilitate.
- Instructor Guide
- Participant Manual
- PowerPoint Slides
- Print-Ready Files
- Editable in Word/PowerPoint
- More
SCORM eLearning Courses
Ready-to-deploy eLearning for any SCORM-compliant LMS.
- SCORM 1.2 Package
- LMS Compatible
- Completion Certificates
- Progress Tracking
- Mobile Responsive
Storyline Source Files
Editable .story files for full customization in Articulate 360.
- Editable Source Files
- Articulate 360 Format
- Brand Customization
- Content Editing
- Interactive Elements
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What You Get
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.