Save 70% on Storyline courses, valid until

Fully Customizable Courseware For Trainers

Microsoft 365 Teams: 2026

Deliver high-impact training with professionally designed, fully editable courseware you can brand, customize, and deliver in-person or online

$995.00

Second Product Image

Course Description

This comprehensive course package provides a complete exploration of Microsoft 365 Teams, guiding learners from initial setup through advanced customization and administration. Participants will learn to confidently navigate the Teams interface; create and manage teams, channels, and members; and communicate effectively by posting, editing, replying to, and organizing messages. The five courses cover getting started with Teams, communicating in channels, using additional tools such as chat, audio and video calls, and the meeting calendar, as well as managing files, taking notes, and finding help through the Help Center, keyboard shortcuts, and slash commands. Learners will also develop skills in customizing channels with tabs and automated workflows, making and joining calls, sharing screens and content, and using mentions, announcements, reactions, and search to stay on top of activity. Throughout the package, optional Copilot enhancements support everyday work—assisting with communication, file management, channel automation, and personalization. The package concludes with best practices for managing your Teams profile and status, administering teams and members, and adding apps and bots, along with guidance on customizing settings and analytics, ensuring users can tailor Microsoft Teams to meet their specific work and productivity needs.

Course Outline

Microsoft 365 Teams: Getting Started

About This Course

Course Prerequisites

Course Overview

Course Objectives

How to Use This Book

Getting Started

TOPIC A: Understanding Teams

What is Microsoft Teams?

Accessing Microsoft Teams

The Microsoft Teams Interface

Creating a New Team

Adding Members to Your Team

Changing Teams

Leaving a Team

Activity 1: Getting Started with Microsoft Teams

TOPIC B: Using Channels

About Channels

Viewing Channels

Creating a Channel

Pinning a Channel

Modifying Channel Notifications

Activity 2: Using Channels

TOPIC C: Posting Messages

Posting a Message

Expanding the Compose Box

Editing a Message

Replying to a Message

Adding Files to a Message

Deleting a Message

Activity 3: Posting and Editing Messages

TOPIC D: Using the Help Center

Accessing the Help Center

Viewing New Features

Viewing Keyboard Shortcuts

Using Slash Commands

Activity 4: Getting Help with Microsoft Teams

Copilot Enhancement: Supporting Everyday Work in Microsoft Teams (Optional)

Activity 5: Using Copilot to Get Started with Microsoft Teams

Summary

Review Questions

Microsoft 365 Teams: Communicating in Channels

About This Course

Course Overview

Course Objectives

How to Use This Book

Communicating in Channels

TOPIC A: Managing Messages

Identifying New Messages

Marking Messages as Read and Unread

Reacting to a Message

Saving a Message

Activity 1: Managing Messages

TOPIC B: Doing More with Messages

Using Mentions

Using Announcements

Viewing Your Activity

Searching in Teams

Activity 2: Doing More with Messages

TOPIC C: Managing Files in a Channel

Viewing Posted Files

Creating a New File

Uploading a File

Managing Files

Moving Files

Activity 3: Managing Files in a Channel

TOPIC D: Using Notes

Viewing Notes

Creating Notes Content

Creating Pages and Organizing Content

Navigating Through Notes

Accessing Page Options

Activity 4: Working with Notes

Copilot Enhancement: Supporting Effective Communication in Channels (Optional)

Activity 5: Using Copilot to Communicate Effectively in Channels

Summary

Review Questions

Microsoft 365 Teams: Using Other Communications Tools

About This Course

Course Overview

Course Objectives

How to Use This Book

Using Other Communication Tools

TOPIC A: Using Chat

Starting a Chat

Replying to a Chat Message

Continuing a Chat

Adding Other Users to the Chat

Using Chat Message Features

Overview of Chat Tabs

Activity 1: Using Chat

TOPIC B: Making Audio and Video Calls

Using the Calls Tab

Adding Contacts

Starting an Audio Call

Starting Audio or Video Calls from a Chat Message

Video Calls

Screen Sharing

Activity 2: Making Audio and Video Calls

TOPIC C: Managing Meetings Using the Teams Calendar

Using the Calendar Tab

Scheduling a Meeting

Scheduling a Meeting from a Chat Message

Editing a Meeting

Joining a Meeting

Cancelling a Meeting

Activity 3: Managing Meetings

TOPIC D: Managing Files in Teams

Using the OneDrive app in Teams

Viewing Files

Folder and File Tools

Creating and Uploading Files

Marking Files as Favorites

Moving Files

Deleting Files

Sharing a File

Activity 4: Managing Files in Teams

Copilot Enhancement: Supporting Communication Beyond Channels (Optional)

Activity 5: Using Copilot with Chats, Calls, Meetings, and Files

Summary

Review Questions

Microsoft 365 Teams: Customizing Channels

About This Course

Course Overview

Course Objectives

How to Use This Book

Customizing Channels

TOPIC A: Customizing Channels

Renaming a Channel

Accessing the Channel Email Address and Link

Deleting a Channel

Activity 1: Customizing Channels

TOPIC B: Adding Tabs to a Channel

Adding a Tab

Using Tab Conversations

Renaming a Tab

Removing a Tab

Activity 2: Adding Tabs to a Channel

TOPIC C: Using Workflows in a Channel

Accessing the Workflows Interface

Adding a Scheduled Reminder Workflow

Workflow Management Tools

Launching and Monitoring Workflows

Adding an AI-Powered Workflow

Managing and Refining Workflows

Activity 3: Automating Channel Tasks with Workflows

Copilot Enhancement: Supporting Channel Customization and Automation

Activity 4: Using Copilot to Customize Channels, Tabs, and Workflows

Summary

Review Questions

Microsoft 365 Teams: Customizing Your Teams Experience

About This Course

Course Overview

Course Objectives

How to Use This Book

Customizing Your Teams Experience

TOPIC A: Managing Your Teams Profile

Updating Your Profile Picture

Changing Your Status

Changing Your Teams Settings

Logging Out of Teams

Activity 1: Managing Your Teams Profile

TOPIC B: Managing Teams

Editing the Team

Accessing Advanced Team Settings

Managing Team Members

Managing Channels

Managing Team Settings

Managing Analytics

Managing Apps

Deleting the Team

Activity 2: Managing Teams

TOPIC C: Adding Apps and Bots

Opening the App Store

Installing an App

Using Apps

Managing Apps

Removing Apps

Using Bots

Activity 3: Adding Apps and Bots

Copilot Enhancement: Personalizing and Managing Your Microsoft Teams Environment

Activity 4: Using Copilot to Customize Your Teams Experience

Summary

Review Questions

How will you deliver training

Select the format that works best for your organization or learners

How will you deliver training?

 Select the format that works best for your organization or learners

Instructor-Led Training Kits

Complete training kit with everything you need to facilitate.

SCORM eLearning Courses

Ready-to-deploy eLearning for any SCORM-compliant LMS.

Storyline Source Files

Editable .story files for full customization in Articulate 360.

c2002

What You Get

Microsoft 365 Teams: 2026

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

Microsoft 365 Teams: 2026

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

Download a Free Course Sample

Preview Velsoft quality before you commit. Choose any format—ILT, SCORM, or Storyline—and download as many samples as you like from our Sample Download Center.

Your privacy is important to us. For more information, take a look at our Privacy Policy.

Talk to a Training Advisor

Get expert guidance on choosing the right training solutions, formats bundles, and pricing options for your organization.

Your privacy is important to us. For more information, take a look at our Privacy Policy.
Not sure about all the details? That’s okay! Provide what you can, and we’ll cover everything during your consultation.

Talk to a Training Advisor

Get expert guidance on choosing the right training solutions, formats bundles, and pricing options for your organization.

Your privacy is important to us. For more information, take a look at our Privacy Policy.
Not sure about all the details? That’s okay! Provide what you can, and we’ll cover everything during your consultation.

Request Price

Your privacy is important to us. For more information, take a look at our Privacy Policy.

Download a Free Sample

Choose from hundreds of ready-to-use training courses covering critical workplace skills and topics.

Your privacy is important to us. For more information, take a look at our Privacy Policy.

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

Download a Free Sample

Your privacy is important to us. For more information, take a look at our Privacy Policy.