SCORM file format
Managing Across Cultures
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Our culture defines many aspects of how we think, feel, and act. It can be challenging for managers to bridge cultural differences and bring employees together into a functioning team. This Managing Across Cultures course will give supervisors and managers easy-to-use techniques for communicating across cultures, building teams, promoting multiculturalism in the organization, and leveraging the global talent pool.
At the end of this workshop, participants will be able to:
- Define what culture is and how it shapes the workplace
- Identify how stereotypes shape our perception
- Develop useful cross-cultural attitudes
- Communicate effectively across cultures
- Effectively manage employees from different cultures
- Help teams overcome cross-cultural and virtual barriers
- Promote acceptance and awareness in an organization to help create a multicultural environment
How to Use This Guide
Session One: Course Overview
Session Two: What Is Culture?
Defining Culture
About Stereotypes
Making Connections
Globally Useful Attitudes
Session Three: Communicating Effectively
High and Low Context Culture
Communication Differences Across Cultures
Communication Skills
Handling Miscommunication
Session Four: Team Building Across Cultures
The Five Stages of Team Development
Tips on Working with Virtual Teams
Session Five: Managing Across Cultures
The Cornerstones of Diversity
How Far Do You Accommodate?
Dealing with Culture-Based Conflicts between Employees
Giving Culturally Sensitive Feedback
Session Six: Building a Multicultural Organization
Making Connections
Creating Inclusive Programs for New Employees
Session Seven: Working with the Global Talent Pool
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Unlimited Users
Train as many participants as you like - forever!
High-quality, interactive eLearning course
This course is well written, lots of interactivity and looks great.
SCORM 1.2 format.
Works with any SCORM compliant LMS. Other SCORM formats available.
One-off pricing
No renewal or licensing fees - never pay again to use this course.
