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Giving Effective Feedback

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Description
Course Outline

This one-day?Giving Effective Feedback training course is designed to help workplace leaders learn how to provide effective and meaningful feedback. Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive.This training course will help participants discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and also how to accept feedback that we are offered ourselves.

This workshop will: explain why feedback is essential; apply a framework for providing formal or informal feedback;?illustrate the use of descriptive language in delivering feedback; describe six characteristics of effective feedback; and teach how to provide feedback in real situations.

Giving Effective Feedback includes customizable training materials for today’s dynamic trainer. The course can be easily delivered as is, or can be tailored with logos, branding, and your own photos easily. Your one-time purchase of this courseware comes with guaranteed ease of use and the ability to print materials on demand, and includes a pre-assignment, assessments, and more.

How to Use This Guide

Session One: Course Overview

Session Two: Definitions

Food for Thought

When Feedback is Needed

Session Three: Speaking Clearly

Being Descriptive

Staying Neutral

Session Four: Communication Strategies

Basic Skills

Probing

Non-Verbal Messages

Interpretation Exercise

Session Five: Characteristics of Effective Feedback

Six Characteristics

Formal Feedback Framework

Informal Feedback Framework

State Your Case

Pre-Assignment Review

Session Six: Receiving Feedback Graciously

Session Seven: Testing the Waters

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Velsoft is an educational technologies company focusing on content, platforms and custom development.

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