This one-day?Giving Effective Feedback training course is designed to help workplace leaders learn how to provide effective and meaningful feedback. Whether formal or informal, provided to employees, peers, or someone else, there are ways that feedback can be structured to be impactful and productive.This training course will help participants discover important feedback delivery tactics, how to deliver a message in ways that a recipient can accept and use to reactively make potential changes, and also how to accept feedback that we are offered ourselves.
This workshop will: explain why feedback is essential; apply a framework for providing formal or informal feedback;?illustrate the use of descriptive language in delivering feedback; describe six characteristics of effective feedback; and teach how to provide feedback in real situations.
Giving Effective Feedback includes customizable training materials for today’s dynamic trainer. The course can be easily delivered as is, or can be tailored with logos, branding, and your own photos easily. Your one-time purchase of this courseware comes with guaranteed ease of use and the ability to print materials on demand, and includes a pre-assignment, assessments, and more.
How to Use This Guide
Session One: Course Overview
Session Two: Definitions
Food for Thought
When Feedback is Needed
Session Three: Speaking Clearly
Being Descriptive
Staying Neutral
Session Four: Communication Strategies
Basic Skills
Probing
Non-Verbal Messages
Interpretation Exercise
Session Five: Characteristics of Effective Feedback
Six Characteristics
Formal Feedback Framework
Informal Feedback Framework
State Your Case
Pre-Assignment Review
Session Six: Receiving Feedback Graciously
Session Seven: Testing the Waters
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Everything you need to deliver amazing training
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Instructor Guide
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Student Manual
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PowerPoint Deck
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Quick Reference Guide
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