Good communication is important in any business setting, both internally to employees, and externally to customers. This is especially true for data privacy, which has been brought to the forefront with the advent of the GDPR. Even if you have good privacy policies and procedures for your company, they’re not useful if they aren’t communicated to people. GDPR Readiness: Getting The Message Out will teach how to do this.
Considering internal communication methods, developing training, promoting a privacy culture, and designing a GDPR-compliant website are all important aspects of getting the message out about data privacy. Learn about these concepts and more in this one-day GDPR Readiness: Getting The Message Out course.
Session One: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Spreading the Word Internally
Creating a Communication Plan
Tool Box Activity
Session Three: Internal Training
Privacy Training in the Workplace
Training for All Employees
Specific Policy Training
Five Minutes of Training Activity
Session Four: Promoting a Positive Privacy Culture
The First Step
Making Connections
Session Five: Monitoring Your Privacy System
Monitoring Procedures
Internal Audits
Question It Activity
Session Six: Privacy Policy Overview
Customer Privacy Policy
Missing Parts Activity
Session Seven: Notifying Customers
Customer Notification
What Customers Need to Know
What Companies are Doing
Email Assessment Activity
Example 1
Example 2
Example 3
Example 4
Example 5
Session Eight: Web Design – Making your privacy policy public
Making Your Privacy Policy Publicly Accessible
Privacy Positioning Activity
Session Nine: Web Design - Cookie Banners
Cookies
Designing Your Cookie Banner
Cookie Time Activity
Session Ten: Web Design - Forms
Online Forms
Making Connections
What Do You Need to Consider?
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assessment Answer Keys
Session Two
Session Five
Session Seven
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