Teach people how to effectively facilitate meetings with this two-day training workshop. Developed to make core facilitation skills better understood and readily available to any organization, the? materials and ideas contained in this course have been tested and refined over 20 years of active facilitation in all types of settings.
At the end of this course, participants will be able to:
- Distinguish facilitation from instruction and training
- Identify the competencies linked to effective small group facilitation
- Identify the stages of team development and ways to help teams through each stage
- Use common process tools to make meetings easier and more productive
Trainers love our easy-to-use training materials! Download Facilitation Skills courseware today, and customize it to meet the needs of your group. Each package comes with unlimited print-on-demand licensing of all training course materials, including the instructor guide, student workbook, slides, assessments, and more.
How to Use This Guide
Session One: Course Overview
Session Two: Defining Your Role
Facilitation, Training, and Chairing
Making Connections
Session Three: How Facilitators Work
Key Skills
Facilitation Skill Levels
Facilitation at a Glance
Session Four: Establishing Ground Rules
Session Five: Content and Process
Session Six: Types of Thinking
Divergent Thinking and Convergent Thinking
Grey Matters
Session Seven: Handling Controversial Issues
Session Eight: Communication Skills
Getting Started
Active Listening
Asking Questions
Non-Verbal Messages
Session Nine: Listening For Common Ground
Session Ten: Common Facilitation Techniques
Top Techniques
Making Connections
Session Eleven: Providing Effective Feedback
Giving Feedback
The Feedback Process
One Step Further
Session Twelve: Managing Divergent Perspectives
Session Thirteen: The Language of Facilitation
Applying the Language
Case Study
Session Fourteen: Building Agendas
Session Fifteen: Dealing with Difficult Dynamics
Mix and Match
12 Easy Ways to Intervene
Session Sixteen: Building Sustainable Agreements
Session Seventeen: Stages of Team Development
The Five Stages
Making Connections
Session Eighteen: Analysis Tools
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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Instructor Guide
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Student Manual
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Quick Reference Guide
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