Fully Customizable Courseware For Trainers
English as a Second Language: A Workplace Communications Primer
Deliver high-impact training with professionally designed, fully editable courseware you can brand, customize, and deliver in-person or online
$795.00
English as a Second Language: A Workplace Communications Primer is a one-day course designed to improve the ability of employees, particularly those whose second language is English, to avoid negativity and gain cooperation through positive, plain, and professional communications.
This course covers tone as well as literal meaning, while engaged in face-to-face conversations, on the phone, sending emails or videoconferencing. Word choices and how to put them together is covered in detail.
An instructor’s guide, student manual, PowerPoint presentation, quick reference guide, and marketing advertorial are among the resources included in the training package.
How to Use This Guide
Session One: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: Self Awareness – Skills of Self and Others
Skills, influences and environment
Session Three: Words and Positive Workplace Culture
Language in the Workplace
The Tone of the Message
Session Four: Productive Conversations
Productive Conversations
Defining Emotional Intelligence
Productive Word Choices
Session Five: Telephone/Videoconferencing
Review
Telephone/Videoconferencing
Telephone
Videoconferencing
Session Six: Wordsmith’s Toolbox
Bones of good writing
Parts of Speech
From Words to Sentences
Punctuation
Grammar Guidelines
Session Seven: Putting Words to Work
Good Communications
Ingredients of an Effective Email
Ingredients of a Good Proposal
Selling your Brand and Ideas
Session Eight: Individual Action Planning
Setting your Intention
Decision Wheel Method
Personal Action Plan
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Course Evaluation
 Select the format that works best for your organization or learners
Instructor-Led Training Kits
Complete training kit with everything you need to facilitate.
- Instructor Guide
- Participant Manual
- PowerPoint Slides
- Print-Ready Files
- Editable in Word/PowerPoint
- More
SCORM eLearning Courses
Ready-to-deploy eLearning for any SCORM-compliant LMS.
- SCORM 1.2 Package
- LMS Compatible
- Completion Certificates
- Progress Tracking
- Mobile Responsive
Storyline Source Files
Editable .story files for full customization in Articulate 360.
- Editable Source Files
- Articulate 360 Format
- Brand Customization
- Content Editing
- Interactive Elements
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What You Get
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
