Fully Customizable Courseware For Trainers
Employee Dispute Resolution: Mediation through Peer Review
Deliver high-impact training with professionally designed, fully editable courseware you can brand, customize, and deliver in-person or online
$795.00
Trainers who regularly teach conflict resolution or meditation will immediately recognize the value in the materials included in this introductory one-day training course. Employees looking to develop a formalized procedure where they can comfortably ask important questions and challenge old ways of thinking will find great value in Employee Dispute Resolution.
Participants will learn: employee dispute resolution; meditation skills; what an effective peer review consists of; how to select a facilitator or panel, and what responsibilities are allocated to each; sophisticated communication skills, including questioning and probing techniques; and the valuable particulars of the hearing process, from inception to decision.
Employee Dispute Resolution includes an instructor guide, student workbook, assessments, pre-assignment, pre-formatted slides, and more. Trainers can customize their courseware for specific learning needs, to reflect their brand, and to create a learning experience that emphasizes content and will be meaningful to learners engaged in this introductory course.
How to Use This Guide
Session One: Course Overview
Session Two: What is Peer Review?
Session Three: Initiating the Process
The First Three Stages
Making Connections
Session Four: The Peer Review Panel
Choosing a Facilitator
Choosing the Panel
Making Connections
The Panel’s Contract
The Panel’s Role and Responsibilities
Session Five: Asking Questions
Asking Good Questions
Pushing My Buttons
Session Six: The Peer Review Process
Preparing for the Hearing
The Hearing
Making the Decision
Session Seven: Panel Walk Through
Preparation
Panel Presentation
Session Eight: Why Does the Process Fail?
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
 Select the format that works best for your organization or learners
Instructor-Led Training Kits
Complete training kit with everything you need to facilitate.
- Instructor Guide
- Participant Manual
- PowerPoint Slides
- Print-Ready Files
- Editable in Word/PowerPoint
- More
SCORM eLearning Courses
Ready-to-deploy eLearning for any SCORM-compliant LMS.
- SCORM 1.2 Package
- LMS Compatible
- Completion Certificates
- Progress Tracking
- Mobile Responsive
Storyline Source Files
Editable .story files for full customization in Articulate 360.
- Editable Source Files
- Articulate 360 Format
- Brand Customization
- Content Editing
- Interactive Elements
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What You Get
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.