Fully Customizable Courseware For Trainers

E-Commerce Management

DOWNLOAD A FREE SAMPLE

Easily edit and rebrand as your own

$495.00

E-commerce is growing by double-digit percentages every year. Teach participants how to cash in on this developing market using the tips and tricks in this two-day e-commerce management program.

During this course, students will learn how to set up an e-commerce store step-by-step. Participants will also learn about exciting trends such as responsive web design, m-commerce, and social commerce. Students will be motivated by case studies and examples from real-life e-commerce businesses such as Amazon and Wal-Mart.

We’ve packaged this great content into a variety of formats. For the instructor, we offer a detailed instructor’s guide as well as pre-designed PowerPoint slides. Students will love the student manual, handouts, and quick reference guide. We’ve also included a marketing advertorial and course outline, as well as a self-study guide that matches with the eLearning version of this course.

How to Use This Guide

Session One: Course Overview

Session Two: Getting to Know E-Commerce

What is E-Commerce?

The Six Models

The Language of E-Commerce

Session Three: E-Commerce Building Blocks

What’s Your Goal?

The E-Commerce Business Plan

Making Connections

Session Four: Software Options and Solutions

Looking at the Options

Test Driving

Session Five: Building Your Online Store

Your Internet Address

Navigating Through Your Site

Building Effective Product Pages

Shopping Cart Features

Optimizing the Checkout Process

Additional Site Elements

Pre-Assignment Review

Session Six: The Finishing Touches

Testing, Launching, and Updating

Making Connections

Session Seven: Creating an Engaging User Experience

Designing Engaging Web Content

Building Relationships

Making Connections

Session Eight: Transaction Management

Session Nine: M-Commerce

Session Ten: E-Commerce Analytics

Key Metrics

Tools to Track Data

Making Connections

Session Eleven: Supporting Your E-Commerce Business

Making Connections

Session Twelve: Marketing Your E-Commerce Business

Creating a Marketing Plan

Essential E-Commerce Marketing Channels

Marketing with Social Media

Making Connections

Creating Promotions that Make You Money

Session Thirteen: Security and Fraud Awareness

Protecting Your Customers and Your Business

Intellectual Property on the Internet

Session Fourteen: Rules and Regulations

Trade Rules and Regulations

Privacy Regulations

Making Connections

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

Your 2025 Training Calendar is Here—FREE to Download!

52 weeks outlined of structured employee training and development for your team. Customize to suit your specific goals and training requirements.
Your privacy is important to us. For more information, take a look at our Privacy Policy.

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

Download a Free Sample

Your privacy is important to us. For more information, take a look at our Privacy Policy.