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Disability Awareness: Working with People with Disabilities
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People with disabilities represent a significant and largely underutilized resource for so many businesses. This two-day workshop will give supervisors, managers, and human resources consultants the tools and tips they need to create a diverse workplace and leverage the skills and knowledge that people with disabilities have to offer.
During this course, participants will learn to: prepare to welcome people with disabilities into their workplace; interact with people with disabilities; identify and overcome barriers in the workplace; use respectful, appropriate, acceptable language in any circumstance; understand what their company can do during hiring and interviewing; and understand what job accommodation is and how it applies in their workplace.
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How to Use This Guide
Session One: Course Overview
Session Two: Defining Terms
What are Disabilities?
About Stereotypes
Some Common Phrases and the Stereotypes Behind Them
Session Three: Misconceptions and Realities
Session Four: A Business Case
Getting Into It
Summary
Session Five: Dissecting Labels
Giving Your Words Some Thought
Being Practical
Mingle with Me
Session Six: Accessibility
Physical Access
Barriers
Case Studies
Session Seven: The Cornerstones of Diversity
About the Cornerstones
Knowledge
Understanding
Acceptance
Behavior
Session Eight: Pre-Assignment Review
Session Nine: Encouraging Diversity by Hiring
What Can We Ask?
What Can the Candidate Expect?
Session Ten: Using the STOP Technique
The Four Steps
Making Connections
Session Eleven: Communication Essentials for Disability Awareness
Ground Rules to Get Started
Respecting Confidentiality
Preparing Documentation
Session Twelve: Communication Styles
Dichotomies in Theory
Dichotomies in Action
Session Thirteen: Critical Conversations
Introductory Elements
Getting the Conversation Started
Taking it One Step Further
Session Fourteen: How Do We Make It Happen?
How Far Do You Go In Accommodation?
Value of Job Shadows
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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