People with disabilities represent a significant and largely underutilized resource for so many businesses. This two-day workshop will give supervisors, managers, and human resources consultants the tools and tips they need to create a diverse workplace and leverage the skills and knowledge that people with disabilities have to offer.
During this course, participants will learn to: prepare to welcome people with disabilities into their workplace; interact with people with disabilities; identify and overcome barriers in the workplace; use respectful, appropriate, acceptable language in any circumstance; understand what their company can do during hiring and interviewing; and understand what job accommodation is and how it applies in their workplace.
Velsoft’s customizable training materials make it easy for trainers to edit courseware content to match their training needs. SoftSkills training materials include a detailed instructor guide, student workbook, pre-assignment, assessments, and more. The print on-demand feature makes it convenient for trainers to print what they need, when they need it. This saves on paper and ink costs.
How to Use This Guide
Session One: Course Overview
Session Two: Defining Terms
What are Disabilities?
About Stereotypes
Some Common Phrases and the Stereotypes Behind Them
Session Three: Misconceptions and Realities
Session Four: A Business Case
Getting Into It
Summary
Session Five: Dissecting Labels
Giving Your Words Some Thought
Being Practical
Mingle with Me
Session Six: Accessibility
Physical Access
Barriers
Case Studies
Session Seven: The Cornerstones of Diversity
About the Cornerstones
Knowledge
Understanding
Acceptance
Behavior
Session Eight: Pre-Assignment Review
Session Nine: Encouraging Diversity by Hiring
What Can We Ask?
What Can the Candidate Expect?
Session Ten: Using the STOP Technique
The Four Steps
Making Connections
Session Eleven: Communication Essentials for Disability Awareness
Ground Rules to Get Started
Respecting Confidentiality
Preparing Documentation
Session Twelve: Communication Styles
Dichotomies in Theory
Dichotomies in Action
Session Thirteen: Critical Conversations
Introductory Elements
Getting the Conversation Started
Taking it One Step Further
Session Fourteen: How Do We Make It Happen?
How Far Do You Go In Accommodation?
Value of Job Shadows
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan