Digital and AI Essentials

Cybersecurity 1: Fundamentals for Employees explores the world of cybercrime. This one-day course will ensure that staff gain an appreciation of company-wide measures to protect against cyberattacks and their own role in the success of these defense measures. Most importantly, it will help staff recognize phishing attacks and understand what steps to take to mitigate the effect when a cyberattack has been successful. It emphasizes the importance of practicing safe social media behavior to prevent cyber criminals from mining sensitive personal and company data. Each participant leaves with their own personal cybersecurity plan that prepares them to enter the fight against cybercrime.

This course provides a comprehensive overview of artificial intelligence (AI), focusing on its fundamentals, applications, and ethical considerations. Students will learn to describe different types of AI and their common applications in everyday life. Key ethical issues such as fairness, accountability, transparency, and bias will be explored through real-world examples. The course emphasizes critical thinking skills, enabling students to evaluate AI claims and differentiate between hype and reality. Students will gain an understanding of how machine learning works, including commonly used algorithms and current AI technologies across various sectors. The course also addresses the ethical implications of AI, covering data privacy, security, and the impact on personal freedoms. Students will analyze AI applications in key areas such as healthcare, finance, and law, evaluating both successful and problematic case studies to develop practical AI solutions. By the end of the course, students should be able to critically assess the effectiveness and challenges of various AI implementations, understand ethical considerations and biases, and propose strategies for responsible and ethical AI deployment. Download a free sample today.

Digital Transformation Overview introduces the impacts and potential outcomes for businesses embarking on a major change within their organization. This one-day course will ensure participants understand the value of incorporating digital tools and practices into an enterprise as well as the consequences if changes happen hastily and without proper preparation. Participants will understand the importance of assessing an organization's readiness for a digital change and know the questions to ask before moving forward. They will leave with the knowledge of the key steps for beginning their own transformation initiative. Download a free sample today.

Technology and Digital Skills explores technologies that are changing business landscapes. This one-day course defines digital literacy, one of the key aspects of ensuring a digital transformation is successful. It will ensure participants understand how to choose which digital tools to adopt, and the questions to ask to ensure a successful transformation. Each participant will leave understanding the potential benefits, and risks, of introducing new technology into an organization. Download a free sample today.

Communication and Sales Channels explores the options available to businesses for reaching, engaging and connecting with consumers. This one-day course will ensure participants understand the importance of understanding the company's customer, and the value of prioritizing them throughout a digital transformation process. It teaches participants how to determine the best ways to reach an organization's target audience, arming them with the skills to ensure they are leveraging technology effectively to communicate and sell. Each participant will leave with the tools to map out customers' interactions with the business and determine how those touchpoints can be improved. Download a free sample today.

Digital Transformation: Organization and People examines digital transformation through the lens of organizational readiness, leadership capabilities, and the impact of culture. This one-day course teaches participants about the importance of preparedness, employee engagement, necessary skills for leadership and front-line team members, and communication throughout the entire transformation process. It delves into the Agile methodology, a strategy usually reserved for software development, and examines how its guiding principles can apply to organizational culture. It ensures participants understand that each individual has an important role while businesses undergo significant technological upgrades. Participants will leave armed with strategies for implementing a successful digital transformation. Download a free sample today.

Digital Citizenship: Conducting Yourself in a Digital World is an opportunity for everyone to learn skills that will enable them to make choices that will ensure their time spent in the digital world is safe and rewarding, not only for themselves but also for others. The content in the seven sessions is reinforced with activities throughout this one-day course. The concept of digital citizenship and its principles is introduced. Each of these principles contains three elements, which explain the expected behaviors. Instruction on developing specific skills and habits to meet the expectations is supported by activities in each session. An instructor's guide, student manual, PowerPoint presentation, quick reference guide, and marketing advertorial are among the resources included in the training package. Download your free sample today for a no-obligation preview of this course!

Creating a Data Privacy Plan: In today's digital world, concerns about personal data privacy are at the top of consumer's minds. And with the advent of the EU's new GDPR regulation, organizations need to take data privacy seriously to avoid large fines and a tarnished reputation. This puts it in every business's best interest to adopt good privacy practices. Writing a data privacy plan is one of the best ways to kick-start compliance with the GDPR and other privacy laws by outlining policies and procedures that will guide employees towards good privacy practices. It is also an important record to keep. Learn how to create a data privacy plan for your organization in this one-day GDPR Readiness: Creating a Data Privacy Plan course.

Good communication is important in any business setting, both internally to employees, and externally to customers. This is especially true for data privacy, which has been brought to the forefront with the advent of the GDPR. Even if you have good privacy policies and procedures for your company, they're not useful if they aren't communicated to people. GDPR Readiness: Getting The Message Out will teach how to do this. Considering internal communication methods, developing training, promoting a privacy culture, and designing a GDPR-compliant website are all important aspects of getting the message out about data privacy. Learn about these concepts and more in this one-day GDPR Readiness: Getting The Message Out course.

Digital Transformation: Business Processes examines how organizations can add digital technologies to their daily activities to improve efficiency and add value for customers. This one-day course will show participants how to visualize and examine processes to determine how they can be changed. It will also teach participants how to ensure the transition is smooth and successful.

It will detail several approaches leaders can take during changes in business processes in order to reach organizational goals and receive maximum benefits.

Each participant will leave with the understanding of how technology is revolutionizing business processes and give them a head start on redesigning their organization's own processes.

Download a free sample today.

Balancing the use of data with human problem-solving requires a nuanced approach that recognizes the strengths and limitations of both. By integrating data with human judgment, fostering cross-functional collaboration, and building a data-literate culture, organizations can solve problems in a more informed, ethical, and sustainable way. This course introduces Artificial Intelligence (AI) and its role in solving real-world problems. Participants will explore key AI concepts, tools, and technologies such as machine learning, data-driven decision-making, and popular AI platforms. The course covers practical aspects such as building and integrating AI models, ethical considerations such as bias and privacy, and the future impact of AI on industries and employment. Download a free sample today.