SCORM file format
Developing a High Reliability Organization
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Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This one-day course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.
This workshop explores five principles that govern high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
This package of training materials includes an instructor’s guide, student materials, marketing tools, assessments, and more. Each component can be customized as needed. It’s entirely up to you!
How to Use This Guide
Session One: Course Overview
Session Two: What is a High Reliability Organization?
Session Three: Key Concepts
Expectations, Normalization, and Mindfulness
Making Connections
Session Four: The Anticipation Principles
Preoccupation with Failure
Resistance to Simplification
Sensitivity to Operations
Pre-Assignment Review, Part One
Session Five: The Containment Principles
Commitment to Resilience
Deference to Expertise
Pre-Assignment Review, Part Two
Session Six: Auditing for High Reliability
Auditing Techniques
Making Connections
Sample Audit Questions
Session Seven: Test Driving
Case Study
Making Connections
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Unlimited Users
Train as many participants as you like - forever!
High-quality, interactive eLearning course
This course is well written, lots of interactivity and looks great.
SCORM 1.2 format.
Works with any SCORM compliant LMS. Other SCORM formats available.
One-off pricing
No renewal or licensing fees - never pay again to use this course.
