Fully Customizable Courseware For Trainers
Developing a High Reliability Organization
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Today’s world is full of the unexpected. System failures, terrorism events, disease outbreaks, and superstorms disrupt businesses every day, sometimes to an unrecoverable point. Despite these challenges, some services (such as power plants, hospitals, and airports) have no choice but to continue operating.
This one-day course will explore how these organizations maintain high reliability even in times of serious crisis and stability. We will share their secrets in a way that can be applied to all organizations in order to create high reliability and continued success.
This workshop explores five principles that govern high reliability organizations: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.
This package of training materials includes an instructor’s guide, student materials, marketing tools, assessments, and more. Each component can be customized as needed. It’s entirely up to you!
How to Use This Guide
Session One: Course Overview
Session Two: What is a High Reliability Organization?
Session Three: Key Concepts
Expectations, Normalization, and Mindfulness
Making Connections
Session Four: The Anticipation Principles
Preoccupation with Failure
Resistance to Simplification
Sensitivity to Operations
Pre-Assignment Review, Part One
Session Five: The Containment Principles
Commitment to Resilience
Deference to Expertise
Pre-Assignment Review, Part Two
Session Six: Auditing for High Reliability
Auditing Techniques
Making Connections
Sample Audit Questions
Session Seven: Test Driving
Case Study
Making Connections
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Everything you need to deliver amazing training
Each courseware title is a trainers' kit that comes with the following course components:
Instructor Guide
Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.
Student Manual
Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.
PowerPoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants at your location as you like - forever!
Unlimited Printing Rights
Print-on-demand only what you need for as many participants with no limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
