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Design Thinking: An Introduction

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$795.00

Ever wonder how companies such as Google, Apple, and Airbnb generate solutions, and create successful products and services? Find out with Design Thinking: An Introduction.

This one-day course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes.

The sessions include material and activities that teach how to use design thinking to solve problems more creatively, how to understand problems from a customer’s perspective, how to apply different brainstorming techniques to identify innovative ideas, how to use effective design research, how to understand the value of creating prototypes to test ideas, and how to ensure design ideas materialize.

All Velsoft training materials are fully customizable. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.

Preface

Understanding Your Training Package

Preparing for Training

Our Top 10 Training Tips

Materials Required

Related Courses

Additional Resources

Agenda

Icebreaker: Favorite Art

Session One: Course Overview

Setting the Stage

Agenda Review

Course Overview

Learning Objectives

Action Plans and Evaluations

Session Two: Introduction to Design Thinking

Introduction

Benefits of Design Thinking

Design Thinking in a Nutshell

Design Thinking Phases

Break

Session Three: Empathize

What is Empathy?

Empathy Mapping

Types of Questions

Session Four: Define

Developing a Point of View

Developing a Persona

Defining Your Questions

Morning Wrap-Up

Lunch

Energizer: Designing the Ideal Wallet

Session Five: Ideation Part 1 — Ideas and Potential Solutions

Methods for Ideation: Brainstorming

Limitations of Brainstorming

Methods for Ideation: Brain Writing

More Methods

Tips

De Bono’s Thinking Hats

Value of the Six Thinking Hats

Selecting the Best Idea

Session Six: Ideation Part 2 — Journey Mapping

Developing a Journey Map

Break

Session Seven: Prototyping and Testing

Prototyping and Testing

Prototyping

Testing

User Testing Methods

Workshop Wrap-Up

Unlimited Users

Train as many participants as you like - forever!

High-quality, interactive eLearning course

This course is well written, lots of interactivity and looks great.

SCORM 1.2 format.

Works with any SCORM compliant LMS. Other SCORM formats available.

One-off pricing

No renewal or licensing fees - never pay again to use this course.

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