Articulate Storyline 360 source file
Conducting Effective Performance Reviews
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A performance review meeting is an important aspect of career planning.’trainers who work with HR consultants, managers, and supervisors can provide a rich training experience with this three-day course, Conducting Effective Performance Reviews.
This course will help you teach participants: to recognize the importance of having a performance review process for employees; how to work with employees to set performance standards and goals; skills in observing, giving feedback, listening, and asking questions; an effective interview process and the opportunity to practice the process in a supportive atmosphere; how to make the performance review legally defensible; and much more.
Velsoft’s courseware includes a comprehensive suite of training materials that trainers love. The instructor guide, student workbook, pre-formatted slides, assessments, and quick reference guide are all customizable to meet your needs. Your single courseware purchase includes permission to customize the program, add your logo and branding, and print on-demand as many times as you like.
How to Use This Guide
Session One: Course Overview
Session Two: Performance Appraisals Done Well
What are Performance Appraisals?
Making Connections
Building Trust
Session Three: Errors We Make
Three Slippery Areas
Making Connections
Session Four: Types of Performance Reviews
Choosing What Works
Winning Performance Appraisals
Session Five: The Performance Management Process
The Four Steps
Sample Performance Appraisal Forms
Session Six: Goals with SPIRIT
Identifying Dreams and Setting Goals
My Dreams and Goals
Putting it All Together
Session Seven: The Performance Management Cycle
The Four Phases
The Basis for Review
Session Eight: Setting Standards
Session Nine: Creating a Performance Development Plan
Session Ten: Feedback and Communication
Session Eleven: Listening Skills
Active Listening
The Mission: To Listen
Session Twelve: Communication Strategies
Basic Skills
Probing
Non-Verbal Messages
Interpretation Exercise
Session Thirteen: Giving Feedback
The Importance of Feedback
Six Characteristics
Case Studies
Session Fourteen: Accepting Criticism
Session Fifteen: Planning the Interview
Session Sixteen: The Interview
A Basic Format
Preparation
Session Seventeen: Goal Setting Role Play
Session Eighteen: Providing Feedback
Session Nineteen: Coaching
The Importance of Coaching
Task Preparation
Session Twenty: Appraisal Preparation
Session Twenty-One: The Interview
Session Twenty-Two: Maintaining Performance
Session Twenty-Three: Handling Performance Problems
Make the Commitment
Behavior Contracts
Recognizing Mrs. Stanford
Session Twenty-Four: The Part Where Someone Gets Fired
If You Have To Let Them Go…
Role Play
Session Twenty-Five: Pre-Assignment Review
Session Twenty-Six: Performance Management Checklists
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
Storyline 360 Source File
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