Fully Customizable Courseware For Trainers

Communications for Small Business Owners

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This customizable, comprehensive Communications for Small Business Owners training materials package covers everything that small business owners need to know about getting their message out there. Focusing on communicating with existing and potential customers, this is an essential skill that will help boost the number of customers and profits.

This two-day course includes information on developing and conveying an effective message through a variety of channels, including traditional media and social media.

These training materials include an instructor’s guide, student manual, PowerPoint slides, assessments, and so much more! Check out a sample?and see how we can make your next workshop easy and fun to present.

How to Use This Guide

Session One: Course Overview

Session Two: Key Communication Components

What Communication Is All About

Pre-Assignment Review

Session Three: The Building Blocks

Business and Marketing Strategy

Public Relations Plan

Working on the Plan

Elevator Pitch and Executive Summary

Developing Your Pitch

Practice Makes Perfect

Session Four: Your Communications Plan

Introduction

Selecting Your Communications Destination

Choosing a Communications Route

Making Connections

Establishing a Communications Vehicle

Developing an Approval Process

Inbound vs. Outbound: How Can We Help You?

Session Five: The Five C’s of a Successful Message

Be Clear

Be Concise

Be Complete

Be Correct

Be Compelling

Session Six: Communication Strategies

Setting a Goal for Each Communications Piece

Strengthening Your Core Message

Session Seven: Sharing Information Through Media Releases

Key Pieces of the Media Release

Drafting Your Message

Getting Into It

Session Eight: Communicating Online

Blogging Tips and Tricks

Making Connections

Connecting Through Social Media

Social Media Plan Worksheet

Session Nine: Using Stories to Communicate

The Importance of Story

Tell Me A Story

Session Ten: Polishers and Time Savers

Communication Fact Sheets

Getting It Together

Reduce, Re-Use, and Recycle

Session Eleven: Enhancing Your Results

Search Engine Optimization (SEO)

Optimizing Our Results

Taking Your Communication Pulse

Focusing on the Research

SWOT Analysis

Making Connections

Session Twelve: Maintaining Your Message in Crisis

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Everything you need to deliver amazing training

Each courseware title is a trainers' kit that comes with the following course components:

Instructor Guide

Velsoft Instructor Guides are the core of each training course. Our Instructor Guides lay out the training in simple, easy-to-follow instructions. You can also customize the Instructor Guides in order to personalize your training.

Student Manual

Each Instructor Guide - for each course - is paired with a Student Manual that you can present to your participants. This customizable Student Manual gives each participant the ?student? version of the course you will be teaching.

PowerPoint Deck

Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.

Quick Reference Guide

Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.

Fully Customizable

Make any changes you like including easily taking our branding off and replacing it with yours.

Unlimited Users

Train as many participants at your location as you like - forever!

Unlimited Printing Rights

Print-on-demand only what you need for as many participants with no limits.

No Annual Renewal Fees

One-off pricing. Never pay again to use the materials.

Choose from 81 courses available in Articulate Storyline (.story) format.

  • Social Selling for Small Businesses
  • 10 Minute Presentation
  • Successfully Managing Change
  • Performance Management: Managing Employee Performance
  • Building Better Teams
  • Anger Management: Understanding Anger
  • Conflict Resolution: Getting Along in the Workplace
  • Hiring for Success: Behavioral Interviewing Techniques
  • Creating a Top Notch Talent Management Program
  • Conducting Effective Performance Reviews
  • Stress Management
  • Managing Customer Service
  • Closing the Generation Gap in the Workplace
  • Accounting Skills for the New Supervisor
  • Onboarding: The Essential Rules for a Successful Onboarding Program
  • Employee Recognition: Appreciating Your Workforce
  • Creativity In The Workplace
  • Diversity, Equity, and Inclusion
  • Unconscious Bias
  • Becoming Management Material
  • Coaching and Mentoring
  • Motivation Training: Motivating Your Workforce
  • The ABCs of Supervising Others
  • The Professional Supervisor
  • Delegation: The Art of Delegating Effectively
  • Team Building: Developing High Performance Teams
  • Meeting Management: The Art of Making Meetings Work
  • Leadership Skills for Supervisors
  • Managing Difficult Conversations
  • Giving Effective Feedback
  • Managing the Virtual Workplace
  • Managing Across Cultures
  • Women Leadership: Owning Your Strengths and Skills
  • Dealing With Difficult People
  • Vendor Management Essentials
  • How to Become a Leader with Integrity
  • Corrective Action
  • Project Management Principles and Performance Domains
  • Advanced Writing Skills
  • Public Speaking: Presentation Survival School
  • Emotional Intelligence
  • Communication Strategies
  • Critical Elements of Customer Service
  • Skills for the New Employee
  • Business Etiquette: Gaining that Extra Edge
  • Conquering Your Fear of Speaking in Public
  • Time Management
  • Business Writing That Works
  • Critical Thinking
  • Goal Setting
  • Personal Brand: Maximizing Personal Impact
  • Self Leadership
  • Managing Pressure and Maintaining Balance
  • Active Listening
  • Fostering Innovation
  • Delivering Dynamic Virtual Presentations
  • Entrepreneurship 101
  • Workplace Harassment: What It is and What to Do About It
  • Workplace Violence: How to Manage Anger and Violence in the Workplace
  • Lean Process Improvement
  • Employee Accountability
  • Disability Awareness: Working with People with Disabilities
  • Crisis Management
  • Strategic Planning
  • Continuous Improvement with Lean
  • Creating a Positive Work Environment
  • Developing a Safety Procedures Manual
  • Beyond Workplace Politics
  • Digital Transformation
  • GDPR Readiness: Creating a Data Privacy Plan
  • Cybersecurity Fundamentals
  • Respect In The Workplace
  • Advanced Skills for the Practical Trainer
  • Facilitation Skills
  • Survival Skills for the New Trainer
  • Using Activities to Make Training Fun
  • Developing a Training Needs Analysis
  • Measuring Training Results
  • Risk Management
  • Safety in the Workplace

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