Articulate Storyline 360 source file
Coaching and Mentoring
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Coaching and Mentoring are essential skills for workplace supervisors and leaders. Coaching and Mentoring trainers will illustrate how coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that includes being a guide, offering wisdom and advice when it is needed. Knowing how and when to coach (and when to use other tools, such as mentoring) is an essential skill that can benefit everyone. This one-day training course will help trainers teach participants:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviors and practices of an effective coach
- How to recognize employees? strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can work to correct them
Start developing strong, effective coaches and mentors today. Your single courseware purchase allows you to print-on-demand, and customize training materials to meet your needs and the nuances of a particular group of learners, with the confidence of industry-tested, content-rich materials at your fingertips.
How to Use This Guide
Session One: Course Overview
Session Two: Defining Coaching and Mentoring
Coaching and Mentoring
Matching Mentors
Defining Coaching
Coaching Skills
Session Three: Coaching Assessment Review
Coaching Assessment and Scoring
Making Connections
Session Four: Interpersonal Communication Skills
What are Communication Skills?
Getting Better with Communication
Probing Techniques
Active Listening Skills
Session Five: Critical Coaching Skills
Session Six: Setting Goals with SPIRIT
Setting Achievable Goals
Getting on Track
Session Seven: Learning Styles and Principles
Session Eight: The Benefits/Consequences Matrix
Session Nine: Skills Involved in Coaching
Session Ten: The Coaching Model
Session Eleven: Giving Effective Feedback
Session Twelve: Coaching Problems and Solutions
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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