The novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world are all examples of good writing. Good writing is the memo that gets action and the letter that says what a phone call can’t.
In business situations, most of us will have to write, whether this involves emails, proposals, memos, or letters. And in business writing, the language needs to be concrete, the point of view clear, and the points well expressed. With practice and coaching from this course, you can feel more confident about your own writing.
This two-day workshop will give you the tools to become a better writer, with lessons that include: the value of well written communication; how to write and proofread your work; making your writing clear and concise; how to apply these writing skills in real world situations; paragraph structure, tone, and syntax specifics; formatting memos, letters, and emails for different professional settings.
Velsoft’s Business Writing That Works training materials are easily customizable. Trainers can edit the courseware materials to meet the needs of their audience. A one-time purchase plan lets trainers print on demand, and offer courses as frequently as they like without any further investment.
All Velsoft training materials come complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.
Session One: Course Overview
Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session Two: The 4 C’s: Clear, Concise, Complete, and Correct
Clear Writing
Concise Writing
Writing Concisely
Complete Writing
Correct Writing
Session Three: Manners and Courtesy
Courtesy
How to Show Courtesy in Your Writing
Letters with Manners
Tips for Using Courtesy in Letters and Emails
Session Four: Writing Memos
The Anatomy of a Memo
Acme Funfest
Session Five: Writing Effective Emails
Email Basics
Managing Email
Email at Work
Session Six: Reports and Proposals
What Is a Report?
What Is a Proposal?
Session Seven: Writing Business Letters
Parts of a Business Letter
Steps to Writing Business Letters
Types of Letters
Dissecting Letters
Check Your Learning
Session Eight: Readability Index
Readability Index
Calculating the Index Automatically
Using the Readability Index
Beyond the Readability Score
Session Nine: Proofreading
Check the Spelling, Grammar, and Punctuation
Spelling Tips
Proofreading Tips
Session Ten: Reviewing Your Writing
A Final Review
Pre-Assignment Review
Personal Action Plan
Course Summary
Recommended Reading List
Post-Course Assessment
Pre- and Post-Course Assessment Answer Keys
Pre-Course Assessment
Post-Course Assessment
Assignment Answer Key
Session Two: The 4 C’s: Clear, Concise, Complete, and Correct
Session Four: Writing Memos
Session Five: Writing Effective Emails
Session Seven: Writing Business Letters
Session Eight: Readability Index
Session Nine: Proofreading