Outlook is Microsoft’s personal information management software. Used mainly as an email application, it also includes?calendar, task manager, contact manager, and note taking features
This is the first course in a two-part series focusing on Microsoft Outlook 2016. Topics covered include:
- Getting started with Microsoft Outlook 2016
- Composing messages
- Reading and responding to messages
- Managing messages, calendar, and contacts
- Working with Tasks and Notes
- Customizing the Outlook environment
Like all Velsoft training materials, we include everything that you need to train: instructor guide, student manual, PowerPoint slides, exercise files,
quick reference guide, lesson plan, and course outline. Best of all, everything is customizable!
About This Course
Course Prerequisites
Course Overview
Course Objectives
How To Use This Book
Lesson 1: Getting Started with Outlook 2016
TOPIC A: Navigate the Outlook Interface
E-mail
E-mail Addresses
Microsoft Outlook 2016
Items and Folders
Components of the Outlook Interface
Components of the Ribbon
The Backstage View
The Mail Workspace
Mail Folders
Read and Unread Messages
Message Icons
The Calendar Workspace
The People Workspace
Additional Outlook Tools
Peeks
Activity 1-1
TOPIC B: Perform Basic E-mail Functions
The Message Form
Message Form Tabs
Inline Replies
Replying to Messages
Forwarding Messages
Print Options
Moving Messages
The Deleted Items Folder
The Clutter Folder
Activity 1-2
TOPIC C: Use Outlook Help
Using Tell Me
Accessing Advanced Help Options
Activity 1-3
Summary
Review Questions
Lesson 2: Composing Messages
TOPIC A: Create an E-mail Message
The Address Book
Microsoft Exchange Server
Global Address List
MailTips
Activity 2-1
TOPIC B: Check Spelling and Grammar
The AutoCorrect Feature
The Spelling and Grammar Checker
Components of the Spelling and Grammar Dialog Box
Activity 2-2
TOPIC C: Format Message Content
Message Formats
Font Options
Paste Options
Paste Special
Live Preview
The Mini Toolbar
Activity 2-3
TOPIC D: Attach Files and Items
Attachments
Saving Attachments
Creating Attachments
Outlook Items as Attachments
Attachment Reminder
Activity 2-4
TOPIC E: Enhance an E-mail Message
The Illustrations Group
SmartArt
The Screenshot Tool
The Text Group
Quick Parts
WordArt
Contextual Tabs
The Background Removal Tool
Galleries
Styles
Themes
Activity 2-5
TOPIC F: Manage Automatic Message Content
Stationery and Themes
Font Options
Signatures
Activity 2-6
Summary
Review Questions
Lesson 3: Reading and Responding to Messages
TOPIC A: Customize Reading Options
Desktop Alerts
Pane Views
Message Preview
Conversations
Mail Options
Activity 3-1
TOPIC B: Work with Attachments
Attachment Preview
Printing Attachments
Activity 3-2
TOPIC C: Manage Your Message Responses
The InfoBar
Voting Options
Tracking Options
The Resend Option
The Recall Option
Activity 3-3
Summary
Review Questions
Lesson 4: Managing Your Messages
TOPIC A: Manage Messages Using Tags, Flags, and Other Commands
Marking Messages as Unread/Read
Color Categories
Flagging Messages for Follow-Up
Follow-Up Flag Options
The Ignore Conversation Command
Clean Up Commands
Activity 4-1
TOPIC B: Organize Messages Using Folders
Default E-mail Folders
E-mail Folders on the Server
Personal Folders
Activity 4-2
Summary
Review Questions
Lesson 5: Managing Your Calendar
TOPIC A: View the Calendar
Types of Calendar Entries
Calendar Grid Arrangement Options
The Weather Bar
The Daily Task List
Calendar Layout Options
Overlaying Calendars with Schedule View
Deleting Calendars
Activity 5-1
TOPIC B: Manage Appointments
The Appointment Form
Creating Recurring Events
Reminders
Show As Options
The Private Option
Categorizing Appointments
Setting Appointment Priority
Searching Appointments
Printing Appointments
Forwarding Appointments
Activity 5-2
TOPIC C: Manage Meetings
The Meeting Scheduling Process
The Meeting Form
The Room Finder Pane
The Scheduling Assistant
Sharing Meeting Notes Using OneNote
Meeting Response Options
Updating a Meeting Request
Cancelling a Meeting
Proposing a New Time for a Meeting
Activity 5-3
TOPIC D: Print Your Calendar
Calendar Print Styles
Activity 5-4
Summary
Review Questions
Lesson 6: Managing Your Contacts
TOPIC A: Create and Update Contacts
Contacts
The People Workspace
The Contact Form
Linking Contact Notes to a Contact
Tagging Contacts
Secondary Address Books
Importing Contacts
Forwarding Contacts
Deleting Contacts
Activity 6-1
TOPIC B: View and Organize Contacts
Electronic Business Cards
Contact Views
The People Pane
The Search People Tool
Contacts Print Styles
Activity 6-2
Summary
Review Questions
Lesson 7: Working with Tasks and Notes
TOPIC A: Create Tasks
Tasks
Task Form
Creating Recurring Tasks
Task Views
Server Tasks
Task Options
Print Tasks
Activity 7-1
TOPIC B: Manage Tasks
Searching Tasks
Assign Tasks
Tagging Tasks
Marking a Task as Complete
Moving Tasks
Activity 7-2
TOPIC C: Manage Notes
Notes
Note Form
Note Views
Categorizing Notes
Printing Notes
Activity 7-3
Summary
Review Questions
Lesson 8: Customizing the Outlook Environment
TOPIC A: Customize the Outlook Interface
Setting General Outlook Options
Customizing Quick Access Toolbar Buttons
Moving the Quick Access Toolbar
Minimizing the Ribbon Interface
Customizing the Ribbon
Resetting Customizations
Activity 8-1
TOPIC B: Create and Manage Quick Steps
Quick Steps
Using Quick Steps
Creating Quick Steps
The Manage Quick Steps Dialog Box
Resetting Quick Steps
Activity 8-2
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson Lab 2-3
Lesson 3
Lesson Lab 3-1
Lesson 4
Lesson Lab 4-1
Lesson 5
Lesson Lab 5-1
Lesson Lab 5-2
Lesson 6
Lesson Lab 6-1
Lesson 7
Lesson Lab 7-1
Lesson 8
Lesson Lab 8-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Next Steps
Appendices
Keyboard Shortcut Quick Reference Sheet
Glossary
Index