This?Microsoft Outlook 2010: Part Two course wraps up preparation for the Microsoft Office Specialist Exam for Outlook (77-884). It covers advanced exam topics such as:
- Setting Outlook options
- Configuring message options, such as sensitivity and voting tools
- Managing your mailbox
- Controlling junk mail options
- Create and manage contact groups
- And more!
Our Microsoft Outlook 2010: Part Two training package is customizable, comprehensive, and user-friendly.
About This Course
Course Prerequisites
Course Overview
Course Objectives
How To Use This Book
Lesson 1: Configuring Advanced Message Options
TOPIC A: Inserting Advanced Characters and Objects
Hyperlinks
WordArt
Equations
Symbols
Tables
Charts
Chart Types
Activity 1-1
TOPIC B: Modify Message Settings, Properties, and Options
Importance Levels
Sensitivity Levels
Multiple E-mail Accounts
The From Option
The BCC and From Fields
Saving Sent Messages To Another Folder
Delivery Options
Language Options
Advanced Options
Activity 1-2
TOPIC C: Use Automatic Replies
Automatic Replies
The Automatic Replies Dialog Box
Creating Rules
Managing Rules
Automatic Reply Rules
Activity 1-3
Summary
Review Questions
Lesson 2: Advanced Message Management
TOPIC A: Sort Messages
Sort Criteria
The Sort Dialog Box
Activity 2-1
TOPIC B: Filter Messages
Filters
The Filter Dialog Box
Activity 2-2
TOPIC C: Organize Messages
Conditional Formatting
Default Conditional Formatting Rules
The Rules Wizard
Activity 2-3
TOPIC D: Search Messages
Instant Search
The Search Tools Contextual Tab
The Advanced Find Dialog Box
Search Folders
Custom Search Folders
Activity 2-4
TOPIC E: Manage Junk Mail
Spam
Junk E-mail Filter
The Not Junk Option
Safe Senders List
Blocked Senders List
Activity 2-5
TOPIC F: Manage Your Mailbox
Mailbox Size
Alternate Message Formats
About Archiving
AutoArchive
Manually Archiving
Cleanup Tools
Activity 2-6
Summary
Review Questions
Lesson 3: Advanced Calendar Management
TOPIC A: Manage Advanced Calendar Options
Access Calendar Settings
Work Time Options
Calendar Options
Display Options
Time Zone Options
Other Calendar Settings
Activity 3-1
TOPIC B: Manage Availability Options
Free/Busy Information
The Free/Busy Options Dialog Box
Activity 3-2
TOPIC C: Create Calendar Groups
Calendar Groups
Creating Calendar Groups
Activity 3-3
TOPIC D: Manage Meeting Responses
Meeting Responses
Meeting Response Management
The Tracking Command
Activity 3-4
Summary
Review Questions
Lesson 4: Advanced Contact Management
TOPIC A: Edit an Electronic Business Card
Default Electronic Business Cards
The Edit Business Card Dialog Box
Activity 4-1
TOPIC B: Manage Advanced Contact Options
Contacts Options
Contact Groups
Manage Contact Group Membership
Show Notes about a Contact Group
Send a Message to a Contact Group
Forward a Contact Group
Delete a Contact Group
Activity 4-2
TOPIC C: Forward Contacts
Formats to Forward a Contact
Activity 4-3
TOPIC D: Export Contacts
The Export Option
Fields
Activity 4-4
Summary
Review Questions
Lesson 5: Managing Activities by Using Tasks and Journal Entries
TOPIC A: Assign and Manage Tasks
The Task Request Form
Task Reply Options
Task Details
Status Reports
Task Options
Activity 5-1
TOPIC B: Record and Modify Journal Entries
The Journal
The Journal Entry Form
Journal Views
The Journal Options Dialog Box
Activity 5-2
Summary
Review Questions
Lesson 6: Sharing Workspaces with Others
TOPIC A: Delegate Access to Mail Folders
Delegates
Permission Roles
Activity 6-1
TOPIC B: Share Your Calendar
Share Calendar Options
Activity 6-2
TOPIC C: Share Your Contacts
Share Contacts Command
View Shared Contacts
Activity 6-3
Summary
Review Questions
Lesson 7: Managing Outlook Data Files
TOPIC A: Back Up Outlook Items
Outlook Data Files
Activity 7-1
TOPIC B: Change Data File Settings
Data File Settings
Activity 7-2
Summary
Review Questions
Lesson 8: Managing E-mail Security
TOPIC A: Configure E-mail Message Security Settings
Encryption
Digital Signatures
Digital ID
Information Rights Management
Summary
Review Questions
Lesson Labs
Lesson 1
Lesson Lab 1-1
Lesson 2
Lesson Lab 2-1
Lesson Lab 2-2
Lesson 3
Lesson Lab 3-1
Lesson Lab 3-2
Lesson 4
Lesson Lab 4-1
Lesson Lab 4-2
Lesson 5
Lesson Lab 5-1
Lesson 6
Lesson Lab 6-1
Lesson 7
Lesson Lab 7-1
Course Wrap-Up
Post-Course Assessment
Course Summary
Appendices
Keyboard Shortcut Quick Reference Sheet
Mapping to Microsoft Office Exam Outlook 2010 77-884
Glossary
Index
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