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Process Improvement with Gap Analysis
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Process improvement refers to proactively identifying, analyzing, and improving upon existing business practices in order to improve efficiency and accuracy of those processes.This systematic approach helps to reduce overall completion time, improve the quality of the output, and identify wasted efforts, ensuring that operations run smoothly. Gap analysis is a method of improvement through comparing actual performance with desired performance, and is among skills that are in demand for organizations in today’s business climate.
This Process Improvement with Gap Analysis course will be an excellent addition to your process management course set. It covers: different methods of gap analysis, how to perform each stage of the gap analysis process, and how to create a gap analysis report.
These training materials include everything that an instructor needs: an instructor’s guide, student manual, quick reference guide, course outline, PowerPoint slides, and much more. We’ve also included a self-study guide that aligns with the eLearning version of this course for blended learning opportunities.
How to Use This Guide
Session One: Course Overview
Session Two: What is Gap Analysis?
Defining Gap Analysis
Types of Gap Analyses
Making Connections
Session Three: The Gap Analysis Process
Process Overview
Steps One and Two
Steps Three, Four, and Five
Making Connections
Session Four: Supporting Tools
The McKinsey 7S Model
SWOT Analysis
Five Whys
The Fishbone Diagram
Making Connections
Debrief
Session Five: Creating a Gap Analysis Report
Session Six: Test Driving
Pre-Assignment Review
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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Each courseware title is a trainers' kit that comes with the following course components:
Instructor Guide
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Student Manual
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PowerPoint Deck
Courseware from Velsoft is designed to give you everything you need for use in the classroom or for your workshop. This includes the PowerPoint versions of all the courses, prepared for you in advance.
Quick Reference Guide
Quick Reference Guides are a favorite tool for trainers to provide to their learners. Each Quick Reference Guide summarizes the most important elements in each courseware title down to two pages.
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