When training is offered, it’s important to know:
- What was the value of that training?
- Did we meet the objectives that were set out?
- Did the training bring about some kind of lasting change in behavior?
In this one-day workshop, we?ll explore the essential elements in evaluating training and measuring results, while creating a process that is simple for trainers and human resource practitioners to implement.
Focused entirely on measuring training results, this program covers the framework of a successful evaluation strategy, the four levels of the Kirkpatrick evaluation model, calculating return on investment, creating a cost-benefit analysis, and presenting results to stakeholders.
How to Use This Guide
Session One: Course Overview
Session Two: A Closer Look at the Training Needs Analysis
What Is It?
Developing the Business Case
Process Overview – The ICE Method
Session Three: Collecting Data
Step One: Identify the Future State
Step Two: Identify the Current State
Steps Three, Four, and Five
Making Connections
Pre-Assignment Review
Session Four: Diving Deeper Into the Data
So Many Questions
The McKinsey 7S Model
SWOT Analysis
Five Whys
Making Connections
Session Five: Creating the Report
Session Six: Taking Action
Making Connections
Designing Evaluations
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan