What exactly makes a decision ethical’this Business Ethics for the Office workshop will not provide you with an easy way to solve every ethical decision you will ever have to make. It will, however, help you define your ethical framework to make solving those ethical dilemmas easier. It will also provide tools and techniques to use to avoid becoming involved in an ethical quandary.
In this two-day Business Ethics for the Office training course, trainers will help participants to understand what exactly an ethical dilemma is, the difference between ethics and morals, the value of being ethical, how to use tools to make better decisions, and how to deal with common ethical dilemmas.
Ethical operations build trust, and trust builds business. A?one-time courseware purchase allows trainers access to easily customizable training materials, a full suite of tools, and industry-tested content. Purchase courseware now, and start helping trainees’ with ethical decisions for the office.
How to Use This Guide
Session One: Course Overview
Session Two: What are Ethics?
Defining Ethics and Morals
Values Identification
Bringing It All Together
Session Three: Taking Your Moral Temperature, Part One
Session Four: Why Bother with Ethics?
Session Five: Kohlberg’s Six Stages
The Six Stages and Three Levels
Identifying Stages
Session Six: Some Objective Ways of Looking at the World
An Introduction to Philosophy
Applying Philosophical Approaches
Session Seven: What Does Ethical Mean?
Merck Pharmaceuticals
Decision Analysis
Session Eight: Avoiding Ethical Dilemmas
Some Easy Strategies
Case Studies
Session Nine: Pitfalls and Excuses
Session Ten: Developing an Office Code of Ethics
Are You Ready?
Sample Codes of Ethics
Your Code of Ethics
Session Eleven: 22 Keys to an Ethical Office
The 22 Keys
Pre-Assignment Review
Session Twelve: Basic Decision Making Tools
The Three-Phase Model
Phase One
Phase Two
Phase Three
The Problem Solving Toolkit
Session Thirteen: Ethical Decision Making Tools
Three Types of Tools
Case Study
Session Fourteen: Dilemmas with Company Policy
Session Fifteen: Dilemmas with Co-Workers
Potential Dilemmas
Case Studies
Session Sixteen: Dilemmas with Clients
Potential Dilemmas
Making Connections
Session Seventeen: Dilemmas and Supervisors
Dilemmas with Your Supervisor
Dilemmas as a Supervisor
Session Eighteen: What to Do When You Make a Mistake
Session Nineteen: Taking Your Moral Temperature, Part Two
Recommended Reading List
Post-Course Assessment
Pre- and Post-Assessment Answer Keys
Personal Action Plan
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