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Design Thinking: An Introduction
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Ever wonder how companies such as Google, Apple, and Airbnb generate solutions, and create successful products and services? Find out with Design Thinking: An Introduction.
This one-day course introduces the concept of design thinking, which advocates a focus on the needs of users and customers, and results in better products, services, and processes.
The sessions include material and activities that teach how to use design thinking to solve problems more creatively, how to understand problems from a customer’s perspective, how to apply different brainstorming techniques to identify innovative ideas, how to use effective design research, how to understand the value of creating prototypes to test ideas, and how to ensure design ideas materialize.
All Velsoft training materials are fully customizable. Each package comes complete with an instructor guide, student manual, PowerPoint slides, quick reference guide, and much more.
Preface
Understanding Your Training Package
Preparing for Training
Our Top 10 Training Tips
Materials Required
Related Courses
Additional Resources
Agenda
Icebreaker: Favorite Art
Session One: Course Overview
Setting the Stage
Agenda Review
Course Overview
Learning Objectives
Action Plans and Evaluations
Session Two: Introduction to Design Thinking
Introduction
Benefits of Design Thinking
Design Thinking in a Nutshell
Design Thinking Phases
Break
Session Three: Empathize
What is Empathy?
Empathy Mapping
Types of Questions
Session Four: Define
Developing a Point of View
Developing a Persona
Defining Your Questions
Morning Wrap-Up
Lunch
Energizer: Designing the Ideal Wallet
Session Five: Ideation Part 1 — Ideas and Potential Solutions
Methods for Ideation: Brainstorming
Limitations of Brainstorming
Methods for Ideation: Brain Writing
More Methods
Tips
De Bono’s Thinking Hats
Value of the Six Thinking Hats
Selecting the Best Idea
Session Six: Ideation Part 2 — Journey Mapping
Developing a Journey Map
Break
Session Seven: Prototyping and Testing
Prototyping and Testing
Prototyping
Testing
User Testing Methods
Workshop Wrap-Up
Storyline 360 Source File
Receive the full course in .story format and easily open in Articulate Storyline 360.
Fully Customizable
Make any changes you like including easily taking our branding off and replacing it with yours.
Unlimited Users
Train as many participants as you like. No limits.
No Annual Renewal Fees
One-off pricing. Never pay again to use the materials.
