My name is David Giang, based out of Asia and running a training and consultancy company.
Over the past weeks I have been communicating with Michael Harding, who has provided me with great service, and went out of his way to make sure that my needs were met.
I wanted to write this message to both of you to pass on my appreciation to Michael, and to let you know that he is a true asset to your company. He represents Velsoft very well, and gives your company a true customer service oriented image.